laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
HarishKumar6668
Tera Contributor

Linkedin Post:https://www.servicenow.com/community/developer-advocate-blog/unleash-the-power-of-build-agents-in-th... 


🚀 Excited to participate in the Build with Build Agent competition!

I’m sharing a quick demo of a solution I built using ServiceNow’s Build Agent, highlighting how effortlessly it supports rapid workflow design, UI structuring, and automation on the Now Platform.

For this solution, I leveraged out-of-the-box (OOB) tables to maintain platform best practices and ensure an upgrade-safe foundation, specifically for:
✔️ Asset Management
✔️ HR Service Delivery processes

Once the core structure was in place, the Build Agent generated the remaining use-case logic end-to-end—from constructing the flow, to setting up automation steps, to preparing a functional prototype with minimal manual intervention. The level of accuracy and speed in interpreting the requirements significantly reduced traditional development time.

Another highlight of this build was the automated styling and setup of page tabs, which the Build Agent handled exceptionally well. Instead of manually configuring layouts, tab structures, and UI elements across multiple pages, the Agent produced clean, consistent, and user-friendly designs. This not only improved the overall experience but also reduced repetitive UI configuration work that developers typically need to perform.

Overall, this project demonstrated how the Build Agent can dramatically simplify development effort, allowing creators to focus more on the functional design rather than spending time on setup, styling, or repetitive configuration tasks. It is truly transforming how solutions are built on the platform—faster, cleaner, and with far less effort.

I’m excited to continue exploring what more can be achieved with ServiceNow’s AI-powered development tools and push the boundaries of rapid application creation! 💡

#ServiceNow #BuildWithBuildAgent #NowPlatform #Automation #CreatorWorkflows #Innovation #AIBuilding #LowCodeNoCode

 

 

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shatakshigodha
Tera Explorer

🚀Excited to share my project for #BuildwithBuildAgent — a fully featured Employee Interaction engineered with modular architecture, automated workflows, and dynamic role-based access.

I developed an end-to-end Employee Human Portal that centralizes HR services, employee insights, organizational data, and automated assistance into one scalable platform.

 

🔧Technical Features & Architecture-

💡Modular Homepage Architecture:

The dashboard integrates individual widgets for announcements, tasks, performance insights, reminders, activity charts, and service shortcuts. Each widget is independently maintained and dynamically loaded for optimal performance and future expansion.

💡Performance & Goal Analytics:

KPI tracking, monthly insights, and chart-based visualizations are powered by structured API endpoints and lightweight graph components.

💡Leave Management Module:

End-to-end automated leave flow with balance validation, historical logs, and real-time sync with backend data.

💡HR Case Management:

Case creation with categorization, priority flags, and workflow-based routing to appropriate HR queues.

💡Payslip Generation & Access:

Secure payslip retrieval system using role-based access controls and an integrated document viewer for monthly documents.

💡Virtual Agent Integration:

A BuildAgent-powered conversational interface that allows employees to raise service requests, ask HR queries, or initiate workflows directly without navigating forms.

💡Job Referral System:

Dedicated module for employees to refer candidates, upload details, and track referral progress. Integrated with the internal recruitment workflow.

Employee Directory with Profile Snapshots:

A dynamic directory displaying colleague information including role, department, and concise profile cards — allowing employees to stay updated on organizational structure.

💡Company Information :

Clicking the company logo triggers a detailed modal displaying company background, mission, functions, and core activities. This helps employees understand organizational context from the very first interaction.

 

 

🔐Role-Based Login System

The login interface is built around three distinct roles:

Admin

Employee

HR

Each role receives customized access and features like Role-based routing & UI rendering. Credential validation with email verification provides secure login for employees and prevents unauthorized access.

Session-based state management maintains user context across modules while preserving security and efficiency.

 

 

🖥️ The portal design includes:

A top navigation bar enabling quick switching between modules

Data visualizations for organizational insights and employee metrics

Quick-action cards for frequently used services

This project strengthened my experience in workflow automation, API-driven interfaces, security-based role management, micro-component architecture, and enterprise portal design using BuildAgent.

 

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#BuildwithBuildAgent #Servicenow

 

 

Post: BuildAgent on Linkedin  

maareeswari
Tera Contributor

 

 

🚀#BuildWithBuildAgent Challenge — My Project:  KYC Compliance Tracker

I’m excited to share my entry for the #BuildWithBuildAgent Challenge — a full "KYC Compliance Tracker" application built entirely using "ServiceNow Build Agent" with just a few detailed prompts.


🏦About the Application

The KYC Compliance Tracker is designed to help banking and financial teams manage the complete KYC lifecycle.
With Build Agent, I was able to generate a production-ready application that includes:

🔧Core Features Built Automatically

• Customer profiles with KYC status, risk scoring, and review details
• Document management for ID proofs, address proofs, verification, and expiry tracking
• Case management for revalidation, escalations, and exception approvals
• SLAs, flows, notifications, and automated reminders for expiring documents
• Audit tracking for compliance evidence
• Role-based access for Agents, Managers, and Auditors
• Sample data for immediate testing and demonstration

 

🎨User Experience

Build Agent also generated a clean, modern UI with:

• A dashboard showing total customers, pending cases, high-risk profiles, and expiring documents
• List views with color-coded badges for KYC status
• A detailed Customer 360 view with documents and related cases

This made the application feel polished and ready for real-world use.

 

🤖My Experience with Build Agent

It was impressive to see how quickly Build Agent turned my prompts into a working application.
It generated everything — tables, flows, ACLs, SLAs, dashboards, notifications, and sample data — from just a few well-scoped instructions.
The overall experience was smooth, fast, and extremely helpful for building enterprise-grade apps in minutes.

 

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🔗LinkedIn Post
Here is the public LinkedIn post about my project:

👉 https://www.linkedin.com/posts/maareeswari-r-8b7877227_buildwithbuildagent-buildwithbuildagent-servi...

 

It was a great way to explore how Build Agent accelerates real application development.
Looking forward to seeing what everyone else builds!

 

#BuildWithBuildAgent #ServiceNow #NowPlatform #Compliance #KYC #LowCode #FinTech #Automation

 

🙌Thank You!

mayankkumar
Kilo Patron

Hello all,
I just completed #BuildWithBuildAgent, Here's What I build:

I created SkillMatrix AI, a smart workforce readiness platform built entirely using ServiceNow’s Build Agent.

This app solves a real-world problem many organizations face:
Employees sit on the bench, managers struggle with visibility, and RMG teams spend time manually identifying the right resource.

Built Using ServiceNow Build Agent With one detailed natural language prompt
My initial prompt is: "Create a scoped application called ‘SkillMatrix AI ' that allows employees to add and update their skills, receive training recommendations, browse upcoming project opportunities, self-nominate based on match scores, and view performance insights. Include dashboards for employees and RMG, AI-based resource matching, training recommendation engine, and role-based access".

Links: -
LinkedIn: SkillMatrix
Youtube: SkillMatrix - Demo Video
Community Blog: "SkillMatrix AI" - Built with ServiceNow Build Age... - ServiceNow Community

It was great experience building with Build Agent.
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Please mark my response helpful and accept as solution
Thanks & Regards
Mayank

DeepikaM
Tera Contributor

Hello Everyone,

As part of my learning journey with ServiceNow’s Build Agent, I created a full-featured application called Internal Mentorship Program Tracker using only natural-language prompts.

The goal was to build a scalable solution that helps organizations structure, manage, and track internal mentorship programs in a simple and automated way.

 

🧩 Idea Behind the Application

I wanted the app to help organizations:

  • Maintain mentor and mentee profiles

  • Match mentors with mentees in a structured way

  • Track mentoring sessions and outcomes

  • Capture feedback and ratings

  • Visualize progress using dashboards and analytics

  • Reduce manual work through automation

  • Enforce role-based access for secure data visibility

 

🧠 How I Instructed Build Agent

Here’s the exact natural-language prompt I used:

Prompt:

Create a ServiceNow application called “Internal Mentorship Program Tracker” to manage and track internal mentorship programs.

The app should store mentor details like name, department, role, expertise, availability, and status, and include realistic demo data.
It should store mentee details like name, department, career goals, skills to develop, and status, and include demo data.

The app should manage mentor–mentee matching with start dates, end dates, and status, and preload demo mentorship matches.

It should allow tracking of mentoring sessions with session date, duration, mode, topics discussed, and outcomes.
It should capture feedback and ratings using a 1–5 star system.

The app should provide a full React-based dashboard where users can:

  • Add mentors

  • Add mentees

  • Create mentorship matches

  • Schedule mentoring sessions directly from the dashboard

The dashboard should display:

  • Total active, completed, and ongoing mentorships

  • Average session ratings

  • Upcoming sessions in the next 14 days

The app should send weekly reminders for upcoming sessions, alerts for pending feedback, and notifications when matches are approved.

It should automatically update mentorship statuses based on end dates, prevent overlapping mentorships, and enforce role-based access for mentors, mentees, and admins.

It should generate and preload demo data into all tables.

 

🚀What the Platform Delivered

Within minutes, Build Agent generated:

A full scoped ServiceNow application
Custom tables for mentors, mentees, matches, sessions, and feedback
Realistic demo data across all tables
A React-based dashboard with full CRUD functionality
Analytics for live mentorship tracking
Automated status updates and overlap controls
Built-in notifications and reminders
Role-based security configuration
All built using simple natural-language prompts — no manual coding required

 

🌟Closing Note

This project truly demonstrated how powerful ServiceNow Build Agent is in turning ideas into real, working applications with speed and simplicity. Looking forward to building more intelligent solutions on the Now Platform.

#ServiceNow #BuildWithBuildAgent #NowPlatform #LowCode #Automation #AI

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LinkedIn Post: Mentorship Program Dashboard 

Prince Arora
Tera Sage

Hi All,

 

🚀 Excited to share that I’ve completed the #BuildWithBuildAgent challenge!

As part of this, I created a ServiceNow Upgrade Readiness Analyzer, an application that helps identify upgrade risks like skipped updates, impacted customizations, deprecated APIs, and overall readiness before moving to a new release.

What made this experience interesting is that most of the app was built using natural language prompts. I barely had to set up anything manually, which really shows how far ServiceNow’s AI capabilities have come.

🔍 About the Upgrade Readiness Analyzer
The app checks upgrade-related risks and gives a clear picture of:
✔️ Customizations that might break
✔️ Skipped update records
✔️ Deprecated or replaced APIs
✔️ Plugin dependencies
✔️ An overall readiness score

⚙️ Key Highlights
✔️ Created directly using AI prompts
✔️ Auto-built data model and logic
✔️ Automated scoring and notifications
✔️ Simple dashboards for visibility
✔️ Proper role-based access

💡 What This Means
✔️ Faster and smoother upgrade planning
✔️ Reduced manual analysis
✔️ Better visibility into upgrade risks
✔️ More confident decision-making

🧠 Takeaways
The clearer the prompt, the better the app Build Agent generates
Defining the data and workflows upfront makes a big difference
AI lets you focus more on solving the problem instead of doing the setup
Excited to explore more real use cases and see how AI continues to shape development on the Now Platform.

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ersujandutta
Giga Guru

For the #BuildWithBuildagents challenge, an app "Career Achievement Tracker" was created.

Social Media Post: https://www.linkedin.com/posts/sujan-dutta-95612420_buildwithbuildagents-activity-739767905570309734...

Below are the details: 

1000092498.jpg

🔹 Overview

  • Career Achievement Tracker (CAT) is a personal ServiceNow application designed to centralize and manage an individual’s complete professional development journey.
  • The application provides a modern, private ServiceNow Portal workspace for tracking accomplishments, learning, growth, and career progress.

🔹 Core Functional Capabilities

  • 8 purpose-built modules:
    • 🏆 Achievements
    • 📋 Projects
    • 📜 Certifications
    • 📚 Courses
    • Skills
    • 🎯 Goals
    • 📝 Publications
    • 🏅 Awards
  • Full CRUD operations for all modules via portal forms and list views.
  • Live dashboard analytics with total counts, recent activity, and active goal tracking.

🔹 User Experience

  • Central dashboard summarizing accomplishments and progress.
  • Left-panel navigation with real-time module record counts.
  • Optimized, user-friendly submission forms for quick data entry.
  • Consistent portal workspace layout designed for professional reporting and career visibility.

🔹 Security & Governance

  • Strict self-only access controls (ACLs) — users can access only their own records.
  • Automatic record ownership assignment using created_by.
  • Data isolation maintained even on shared ServiceNow instances.

🔹 Automation & Intelligence

  • Goal status updated based on progress percentage.
  • Automatic calculation of project duration.
  • Certification expiry reminders and alerts.
  • Enhanced data validation and error handling on submissions.
Prince Arora
Tera Sage
🚀 Excited to share that I’ve completed the hashtag#BuildWithBuildAgent challenge!

As part of this, I created a ServiceNow Upgrade Readiness Analyzer, an application that helps identify upgrade risks like skipped updates, impacted customizations, deprecated APIs, and overall readiness before moving to a new release.

What made this experience interesting is that most of the app was built using natural language prompts. I barely had to set up anything manually, which really shows how far ServiceNow’s AI capabilities have come.

🔍 About the Upgrade Readiness Analyzer
The app checks upgrade-related risks and gives a clear picture of:
✔️ Customizations that might break
✔️ Skipped update records
✔️ Deprecated or replaced APIs
✔️ Plugin dependencies
✔️ An overall readiness score

⚙️ Key Highlights
✔️ Created directly using AI prompts
✔️ Auto-built data model and logic
✔️ Automated scoring and notifications
✔️ Simple dashboards for visibility
✔️ Proper role-based access

💡 What This Means
✔️ Faster and smoother upgrade planning
✔️ Reduced manual analysis
✔️ Better visibility into upgrade risks
✔️ More confident decision-making

🧠 Takeaways
The clearer the prompt, the better the app Build Agent generates
Defining the data and workflows upfront makes a big difference
AI lets you focus more on solving the problem instead of doing the setup
Excited to explore more real use cases and see how AI continues to shape development on the Now Platform.

hashtag#ServiceNow hashtag#BuildWithBuildAgent hashtag#NowPlatform hashtag#AI hashtag#LowCode

 

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RISSHIVARDHK
Giga Explorer

As part of #BuildWithBuildAgent challenge, I build a Expense Reimbursement Application on the ServiceNow platform, through natural language prompts.

Expense Reimbursement Application: Your Expenses, Effortlessly managed

🏠 Core Functionality:
Mobile-First Design: Responsive interface optimized for mobile devices
Expense Management: Create, edit, view, and delete expense entries
Receipt Support: Built-in ServiceNow attachment system for receipt photos
Multi-Currency: Support for USD, EUR, GBP, CAD

🧮 Mileage Calculator:
Standalone Calculator: Dedicated tool for mileage calculations
Integrated Calculation: Auto-calculation in expense forms
IRS Standard Rate: Pre-configured with 2024 rate ($0.67/mile)
Round Trip Support: Option to double distance for round trips

📋 Policy Validation (Automated):
Amount Limits: Type-specific spending limits
Receipt Requirements: Mandatory for expenses >$25
Date Validation: Flags expenses >30 days old
Real-time Feedback: Immediate policy compliance checking

👔 Manager Approval Workflow:
State Management: Draft → Submitted → Approved/Rejected → Paid
Auto-Assignment: Automatically assigns user's manager
Approval Tracking: Timestamps and approval history
Status Indicators: Visual state indicators in mobile interface

📊 Cost Center Integration:
Department Selection: Dropdown with active departments
Cost Center Assignment: Integration with ServiceNow cost centers
Project Codes: Optional project tracking
Reporting Ready: All fields configured for expense reporting

🎯 How to Use:
Access the mobile app using the primary URL above
Create expenses using the intuitive mobile form
Use mileage calculator for travel expense calculations
Submit for approval when ready
Track status through the mobile interfaceMobi
Managers can approve through standard ServiceNow interfaces

🔧 Admin Features:
Table Access: Full CRUD operations via ServiceNow tables
Business Rules: Automatic policy validation and calculations
Reporting: All expense data available for ServiceNow reporting
Extensible: Built on ServiceNow platform for easy customization

Link: https://www.linkedin.com/posts/risshivardhini-k-v-r-92210524b_buildwithbuildagent-servicenow-service...


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Kathryn Finn
Tera Explorer

#BuildWithBuildAgent Challenge

I was inspired by our team's new weekly knowledge sharing session - a MSS Show & Tell application, built using ServiceNow’s Build Agent..

I had a clear vision of what I wanted to create and provided the Build Agent with my natural language prompt.. and WOW - I could not believe what it built!

Within minutes the agent generated an incredible scoped app, including:
🏠 Mystical Home - with Hot Seat and a Mystical Roulette (my Favourite part) - when clicked, this spins to build anticipation and then randomly selects team members for Show and Tell presentations
🔮 Upcoming Revelations - list of scheduled presentations, noting "Volunteered" / "Roulette Selected"
📜 Previous Wisdom - an archive of completed presentations, including knowledge article link
Volunteer Quest - form for users to volunteer
Show & Tell Management Table
Role for MSS team access
Relevant ACLs
Logic such as business rules to mark presentations as complete.

I was absolutely blown away.. and it looked great too.

Some of the functionality wasn't quite as I planned and needed a little tweaking - I suspect I wasn't clear enough with my prompt (which, I would approach differently when I next use Build Agent), or, even better, I'd utilise Earl Duque's prompt template provided at the end of this post.

So I set about (politely) asking Build Agent to address some of the following elements, one by one:
- Roulette equality - 1 presentation per team member, before being selected again
- Business rule - required review
- Date validation - Friday selection only
- Limit scheduling - one presentation per Friday.

I was totally hooked - the more I played with the app, the more creative I became, so I commenced adding additional functionality using additional prompts:
- Mystical Wheel restriction - manager access only (as well as admin only able to volunteer others)
- Holiday date restriction - no-one wants to present on Christmas day, right!
- Logged in user - auto-populate Volunteer Quest presenter
- Edit button - user's editing ability
- Finally, a little UP3 company branding. Admittedly, some of this I amended manually in the app.css file, as I knew how I wanted it to look and feel.. But I do wonder how different the app would have looked if I had incorporated this into my initial prompt.

Thank you to Lauren Tapia & Earl Duque for this exciting challenge! @Lauren tapia

And, without further ado - here's what Build Agent and I created - check out my Link in post for images:

Build Agent - Show & Tell Application