laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
SLK Gupta
Tera Guru

🚀 Completed the #BuildWithBuildAgent Challenge – Introducing WatchlistVault!

I’m excited to share my #BuildWithBuildAgent challenge submission —WatchlistVault, an app that solves a real problem many of us face but rarely address.

We all watch amazing movie clips or trending web series reels throughout the day. We think, “I should watch this later!”
But then reality hits:
Netflix… Prime… Jio… Zee… Sony… Voot… our watchlists are scattered everywhere.
Half the time we forget where to find the title, and even if we save it, it gets buried inside different OTT lists.

So I wanted to build something that makes this whole experience seamless — a unified, personal entertainment hub.


🎬 Introducing: WatchlistVault

WatchlistVault brings everything into one place:

  • Save movies & web series instantly

  • Track the OTT platform for each title

  • Create a personal watch schedule

  • Maintain full watch history

  • Add ratings & favourites

  • See upcoming planned watches

  • Fully unified experience across platforms

This is something I genuinely wanted for myself — and hopefully many others will find it helpful too!


🛠 How Build Agent Brought It to Life

This was the best part.
I just shared the idea… and Build Agent did the heavy lifting.

It generated:

  • A clean core data model

  • Business rules & automation logic

  • React-based UI foundation

  • Dashboards for insights

  • Scheduling logic

  • History auto-capture

  • Duration & status workflows

Watching the Build Agent “cook” the entire solution based on my prompts was truly amazing.

Idea → Working app → In minutes.
The experience felt magical.


🔗My LinkedIn Post

here is the URL if the above link incase doesn't work: 

https://www.linkedin.com/posts/srikhakulapulakshmikanthgupta_buildwithbuildagent-buildwithbuildagent...


Happy to hear feedback from the community!
And excited to see what everyone else builds with Build Agent! 🚀🔥
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#buildwithbuildagent #servicenow

Viveka _
Tera Explorer

I built a Quizzer App using Build Agent with two modes — Quiz Mode (with hints) and Test Mode (formal assessment). It was fascinating to see how far agentic AI could go with just a few prompts. I’ve shared my experience here: Link 

Thanks for the challenge — excited to see what others have built! #BuildWithBuildAgent

HelenH291363543
Tera Explorer

Glad that I tried out ServiceNow's Build Agent in #BuildWithBuildAgent challenge to experience ServiceNow's very own vibe-coding! I used Build Agent to create an app called Spark that matchmakes company staff on mentorship for career development.

 

Spark was started as a general idea and I used Gemini to brainstorm app features + generate initial prompt which I fed to Build Agent. Here's more about Spark:

 

Spark — AI-Powered Mentorship App

1. Prompt 1 (Initial Prompt):

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Role: Act as a Senior ServiceNow Architect and Full-Stack Developer.
Task: Create a new Scoped Application named "Spark" (x_[scope]_spark). This is an employee engagement platform for Mentorship Matchmaking.
Design Goal: The application must not look like a standard ITSM form. It requires a "Consumer-Grade," high-fidelity UI using the Next Experience (Polaris) or a Custom Portal.

 

Data Architecture (Schema)
Create the following tables and relationships:
Spark Profile (x_spark_profile):
Reference: sys_user (1:1 relationship).
Fields:
Role (Choice: Mentor, Mentee, Both).
Bio (String, 4000 char).
Skills (List Collector referencing cmn_skill or string for MVP).
Interests (String).
Job Title (String, auto-populated from sys_user).
Department (String, auto-populated from sys_user).

 

Match Recommendation (x_spark_match):
Fields:
Mentee (Reference to x_spark_profile).
Mentor (Reference to x_spark_profile).
Match Score (Integer).
Reasoning (String, 4000 char).
Icebreaker Message (String, 4000 char).
Status (Choice: New, Connected, Rejected).

 

Backend Logic & AI Integration
Script Include (SparkAIHelper):
Create a Client Callable Script Include.

 

Function 1 getMatches(userSysID):
Query all x_spark_profile records where Role is 'Mentor'.
Construct a JSON payload of the current user vs. available mentors.
Integration: Call the Google Gemini API (via REST Message V2 or Generative AI Controller Spoke).
Prompt Strategy: "Act as an HR Matchmaker. Compare Mentee [JSON] with Mentors [JSON]. Return top 3 matches with a 0-100 score, reasoning, and a custom icebreaker message."

 

Function 2 chatWithCoach(history, message):
Pass conversation context to Gemini to act as a "Career Coach."

 

User Interface (UI Builder / Experience)
Build a Workspace or Portal Experience with:
Theme (CSS Variables):
- Deep Slate (#0f172a)
- Electric Teal (#14b8a6)
- Orange (#f97316)
Style: Glassmorphism (semi-transparent whites, backdrop blur)

 

Pages:
Dashboard: Hero section, stats cards, "Find New Mentor" CTA
Matchmaker: Calls SparkAIHelper.getMatches, card repeater, match scores
AI Coach: Chat interface with Electric Emerald theme

 

Security:
x_spark_user: read/write own profile, read mentor profiles
x_spark_admin: full access

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2. Prompt 2 (Standout Prompt):

-----

List out all the things not yet built into the app.

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This generates a clear breakdown of missing components after the initial prompt,  including:

  • No setup for actual AI API calls
  • No auto-population of job title/department from sys_user
  • No automated matching or clean-up processes
  • No email/SMS notifications for matches or messages
  • No meeting scheduling capabilities

It's possible to prompt Build Agent further to test how much it can implement these missing pieces (while keeping the rest of the app intact 😈 *devil smile*).

 

3. Thoughts Building with Build Agent

My goal was to see how far Build Agent could push beyond typical ITSM-style forms into a modern, polished interface — and the results were impressive.

 

Build Agent generated the complete scoped application structure, including the Spark Profile and Match Recommendation tables with all required fields, references, and ACLs. It also created the appropriate roles (x_spark_user and x_spark_admin) and a Script Include (SparkAIHelper) containing the requested getMatches() and chatWithCoach() methods. These are implemented as mocked placeholders, ready for integration with Now Assist AI or other AI models through the Generative AI Controller or REST Messages.

 

Where Build Agent really stood out was in the UI. I specified a glassmorphism design system, color palette, and layout requirements. Build Agent turned this into a responsive, Next Experience-based interface that genuinely looks like a modern web application. The Profile Setup screen presents a clean onboarding flow with a centered card and subtle gradient. The Dashboard includes KPIs (Active Mentors, Hours Invested, Goals Crushed) and action cards for Matching and AI Coaching. The Matchmaker page provides empty-state flows and graceful error handling, and the AI Coach page includes a polished chat interface with message bubbles, prompts, and a send action.

 

Although the AI logic is not fully implemented — which is expected at this stage — the generated structure provides everything needed to plug in AI functionality later. The UI components, Script Include hooks, and data model allow me to focus on refining behavior rather than bootstrapping the basics.

 

Out of curiosity, I tested the exact same prompt (initial) in the newly released Gemini 3 Pro, which is not a ServiceNow-native execution environment. See the comparison in the screenshots below.

 

4. What's Next, ServiceNow?

Testing the same prompt in Gemini 3 Pro revealed some clear opportunities for future Build Agent enhancements. Gemini produced highly polished UI examples, deeply reasoned match explanations, and refined microcopy, whereas Build Agent produced a complete deployable ServiceNow app with accurate tables, ACLs, and UI Builder pages.

 

This contrast suggests a possible hybrid model strategy for future releases:

  • Continue using ServiceNow-native models for scaffolding, tables, ACLs, Script Includes etc.

  • Optionally integrate a creative model such as Gemini 3 Pro to enhance UI/UX generation

This would give developers the best of both worlds — structure + creativity — all from a single platform. (Any chance we can have Build Agent + Gemini 3 Pro in ServiceNow? This will be in my Christmas wishlist! 🎄🎁🎄)

 

5. Screenshots

By Build Agent:

Screenshot 2025-11-22 211739.pngScreenshot 2025-11-22 211814.pngScreenshot 2025-11-22 211830.pngScreenshot 2025-11-22 211844.png

 

By Gemini 3 ProScreenshot 2025-11-23 002731.pngScreenshot 2025-11-23 002822.pngScreenshot 2025-11-23 002914.png

 

 

TrichiS
Tera Explorer

I’m really excited to announce that I built a 'Consult with Doctor—Your Health Companion' application using ServiceNow’s Build Agent—and the wild part is that it was built within minutes using the ServiceNow #BuildWithBuildAgent.

What the application includes:
Online doctor consultation services, which allow you to get expert medical advice and healthcare support from qualified professionals from home. These services often have features like secure record sharing, medication reminders, and the ability to connect with a wide range of specialists, providing a convenient and time-saving healthcare option.
Key Highlights:
Quick action buttons: "Ask a Question", "Find Doctor", "Nearest Hospital"
Statistics showing: Total Doctors, Hospitals Count, Pending Consult Requests
Health tips carousel with rotating health advice

Watching my idea come alive as a working app in just a few minutes was truly inspiring .

See my post - https://www.linkedin.com/posts/trichi-sahu-617483128_buildwithbuildagent-buildwithbuildagent-nowplat...

#buildwithbuildagent #servicenow

SantoshK1857223
Mega Sage

Excited to share my submission for the ServiceNow #BuildWithBuildAgent challenge!

I used ServiceNow’s new Build Agent to create a complete Society Management Application and the experience proved just how powerful AI-assisted development can be. With simple natural-language prompts, I built an end-to-end society operations system in a fraction of the time.

 

Here’s how I built it 👇

 

Step 1: Define the App Concept and Requirements

 

I started by outlining a comprehensive solution to manage society operations efficiently:

🏢 Resident & Flat Directory

• Owner/tenant info

• Agreement tracking

• Contacts & family members

• Flat details (BHK, area, facing, floor)

🚗 Parking Management

• Parking slot allocation

• Vehicle type/model tracking

• Visitor parking

• Covered / open / basement / stilt options

💰 Maintenance Billing

• Multiple charge categories

• Auto-calculated totals

• Payment modes (UPI, cash, card, cheque)

• Status tracking: paid / pending / overdue

📢 Notice Board

• Scheduled announcements

• Priority levels

• Validity dates

• Target audience selection

📊 Expense Tracker

• Security, cleaning, electricity, diesel, lift, gardening, legal, water supply

• Vendor management

• Recurring expenses

• Emergency expenses

 

🎯 Goal: Centralize operations, reduce manual work, and give the society a transparent, unified system.

 

Step 2: Prompt Build Agent

 

With requirements ready, I described the system in natural language and Build Agent generated the tables, forms, business rules, sample data, and relationships automatically.

📝 Initial Prompt (excerpt):

“Build a Society Management application with Residents, Flats, Parking, Maintenance, Notices, and Expenses tables. Link residents to flats, implement parking slot allocation, auto-calculate maintenance totals, enable notice scheduling, and create an expense tracker with vendor workflows. Preload sample data and enable API access.”

Follow-up prompts refined things like:

✔ Validations

✔ Recurring expenses

✔ Payment logic

✔ Notice expiration

✔ Field corrections & relationships

 

Step 3: Debugging & Iteration

 

The AI Co-pilot in Action Build Agent made iterative development incredibly smooth:

🛠️ Auto-fixed table relationships

🧮 Added business rules for calculations

📅 Applied date validations & overdue logic

🧩 Improved UI layouts

⚙️ Updated fields, choices & constraints

📂 Populated realistic sample data

Each improvement was just a prompt away truly like working with an AI teammate.

 

Lessons Learned & Takeaways

✔ Clear prompts = accurate outputs

✔ AI accelerates the build; human review ensures correctness

✔ Iterating feels fast and intuitive

✔ Build Agent frees you from boilerplate so you can focus on real workflows

 

If you’d like to see the exact prompts I used or a walkthrough of the maintenance logic, I’m happy to share!

#BuildWithBuildAgent #ServiceNow #Developer #LowCode #AIDevelopment #AppEngine #BuildAgent #NowPlatform

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satyakisan92
Tera Explorer

My journey towards creating more applications using build agent continues. I have created a medicine patent tracker and phase 3 trial data aggregator Application. The function of the application is to show recently expired patents and phase 3 trial completed candidate medicines which are now available in the market for general population for various illness. Please see the demo below.

 

link : https://youtu.be/26HbwYRDnFA

 

#BuildWithBuildAgent

DineshKumaR6579
Kilo Sage

Social media post about #BuildWithBuildAgent challenge - 

https://www.linkedin.com/posts/snowdinesh_buildwithbuildagent-smart-more-activity-739805508454436044...

 

As part of the #BuildWithBuildAgent challenge, I used ServiceNow’s Build Agent to create an end-to-end application called Smart Employee Re-boarding Portal, developed entirely through natural language prompts in my PDI.
This app streamlines the complex process of welcoming employees back after extended leave.
Here’s my build journey 👇

🧠 Step 1: Define the App Concept

My goal was to automate and simplify the re-boarding process for returning employees. I wanted the application to support:

  • A structured Re-boarding Request intake

  • Automated generation of tasks for IT, HR, and Facilities

  • Manager approval workflow

  • A React-based employee portal

  • Dashboards for IT and management

  • Role-based security for controlled access

     

    💬 Step 2: Prompt Build Agent

    I started with this initial prompt:

    “Create an application called ‘Smart Employee Re-boarding Portal’ that allows employees to submit re-boarding requests and automatically generates tasks for IT, HR, and Facilities based on predefined categories. Include tables for Requests, Tasks, Approvals, and Assets. Add a manager approval workflow, automated notifications, dashboards for different roles, and a React-based portal interface. Ensure the app uses strong ACLs with four roles and proper navigation modules.”

    Build Agent responded with a fully scoped application, including data model, business logic, and UI components.

     

     

    ⚙️ Step 3: Build Agent Output & Technical Highlights

    Data Model

    • 4 interconnected tables: Requests, Tasks, Approvals, Assets

    Business Logic

    • Automated task creation after request submission

    • Manager approval sequence

    • Task assignment routing

    • Notifications & SLAs

    Security

    • Role-based ACLs with 4 distinct access levels

    • Conditional visibility for sensitive data

    UI & Portal

    • React-based portal pages

    • Table API integration

    • Status tracking and task views for users

    Navigation

    • 20+ smart modules organized by persona (Employee, Manager, IT, HR)

       

       

      🚀 Step 4: Final Output & Learnings

      The final app is a fully functional re-boarding platform, delivering:

      • Automated workflows

      • Manager approvals

      • IT/HR dashboards

      • Complete audit trails

      • Modern, responsive UI

      • Enterprise-grade security

      Build Agent was a game changer — what would normally take weeks was built in hours.
      It generated production-ready code, React components, business rules, ACLs, and complete navigation automatically.

       

      Excited to continue pushing what’s possible with ServiceNow AI
      #BuildWithBuildAgent

      dashboard 2.pngdashboard .png4.1 .png4 smart employee.png1.1 Smart Employee app .png1 Smart Employee aapp.pngScreenshot 2025-11-22 224204.png

     

  • Social media post about #BuildWithBuildAgent challenge - 

    https://www.linkedin.com/posts/snowdinesh_buildwithbuildagent-smart-more-activity-739805508454436044...

prerna_sh
Tera Sage

Hello all,
I just completed #BuildWithBuildAgent, and here’s what I built:

I created Smart Lead Routing Assistant, an AI-powered lead management application built entirely using ServiceNow’s Build Agent.
This app solves a real challenge many sales teams face today:
Leads get misrouted, reps become overloaded, and high-value opportunities slip through simply due to manual or inefficient assignment processes.

My initial prompt was:
“Create an application called Smart Lead Routing Assistant that routes lead to the best salesperson based on skill, geography, workload, and past conversion performance. Use Now Assist to generate an AI score, send notifications to the assigned salesperson, and provide an interactive UI with lead creation, lead list with AI indicators, salesperson capacity overview, manual reassignment options, and a workspace for Marketing. Create all required tables, forms, views, flows, and workspace pages.”

LinkedIn Post: Smart Lead Routing Assistant
Community Post: Smart Lead Routing Assistant: Built with ServiceNo... - ServiceNow Community

It was a great experience building with Build Agent, truly amazing to see how much can be created from a single well-crafted prompt.

-------------------------------------------------------------------------------------------------------------------------------------------
Please mark helpful by selecting accept as Solution and Helpful
Thanks,
Prerna

IndlaAjayK
Tera Explorer

Project Showcase: Class Attendance Management System built with Build Agent

 

Hello everyone,

 

I’m excited to share a detailed overview of a project I recently completed using ServiceNow Build Agent — a Class Attendance Management System designed to simplify and streamline the attendance process for class teachers. This project allowed me to explore the true potential of Build Agent in automating application creation, improving UI experiences, and generating backend logic with minimal manual effort.

 

The core goal of this application is to make daily attendance easy, fast, and reliable for teachers. The system allows teachers to select a class, subject, and date, after which all the students assigned to that class are displayed automatically. From there, teachers can mark each student as Present, Absent, or Late using an intuitive and clean UI. All attendance records are stored securely in a custom table, capturing essential fields like class, subject, date, status, and the teacher who marked the attendance.

One of the key highlights of this project is the teacher-friendly UI, built using a Workspace/Experience layer generated with the help of Build Agent. The interface ensures smooth navigation and quick updates, making the attendance process efficient even for large classes. Additionally, I implemented access controls so that teachers can only view and manage attendance for their assigned students, ensuring proper data security and role boundaries.

 

The system also includes reporting and dashboard features that provide useful insights such as attendance trends by date, student-wise attendance records, and class-level summaries. These visual insights help teachers and administrators track patterns and identify students who may need academic support.

 

Overall, building this project with Build Agent was an eye-opening experience. It demonstrated how rapidly we can develop full-stack applications—from UI to backend logic—on the Now Platform. I’m excited to keep exploring more possibilities and contribute further to this amazing community!

 

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#buildwithbuildagent  #servicenow


PundalikB
Giga Explorer

I have participated in ServiceNow's #BuildWithBuildAgent Challenge 2025. I created a custom application "Event Management System" using the ServiceNow's Build Agent.

Application Summary:
Event management system that allow 'Event Team' to post a event including event type, location, date and time and other details. User can view the ongoing and upcoming events on custom portal pages. They can enroll to the event and also able to cancel the enrollment. User can submit feedback after enrolled event completed. Admin can look into dashboard containing reports.

💡 How it works?
1. Event Team submits an events for an organizer via the Create Event portal form.
2. After submission system flow will send approval notification to Organizer.
3. Once approval approved, the event will appear in the View Events page on portal.
4. Users can enroll for an event by visiting 'enroll in Event' form.
5. user will get email notification after enrollment.
6. User receives email notification after event is completed. User then submits a feedback for the event.
7.  Event team / Admin can check the dashboard for more information with different filter.

👍 Experience with Build Agent:
I used simple natural-language prompt to create "Event Management System" application. It creates application including tables, scripts, flow and so on based on few lines of prompt only. It is fast development tool and definitely game changer for developers.
Link to linkedIn post: Event Management System

Thank You @laurentapia for sharing this challenge!!
#Servicenow #BuildWithBuildAgent #ServicenowChallenge

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