laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
614 Comments
saudfaisal
Tera Contributor

Completed the #BuildWithBuildAgent Challenge

Hello everyone,

I’m excited to share that I’ve successfully completed the #BuildWithBuildAgent Challenge! This experience was amazing and truly showcased the power of ServiceNow’s Build Agent in accelerating app development.

📱App Name: Internal Audit & Compliance Management
This app helps organizations streamline audits, manage findings, and track remediation tasks efficiently—all in one place.

đź§­ Application Summary
The app enables teams to:

  • Create and manage audits with compliance frameworks
  • Log findings with severity and due dates
  • Auto-generate remediation tasks for high/critical issues
  • Track activities and evidence in a structured workflow
  • Visualize progress through dashboards and KPIs

✨Key Highlights

  • Automated workflows for findings and tasks
  • Role-based workspaces for auditors, owners, and managers
  • Dashboards for real-time insights on compliance status

Linkdin: https://www.linkedin.com/posts/mohammed-saud-faisal-a89b41279_buildwithbuildagent-buildwithbuildagen...

 

This challenge was a great way to explore how quickly we can build enterprise-grade apps using ServiceNow’s modern tools.

đź“·(Attaching screenshots of the app UI and dashboards)Screenshot 2025-11-23 215344.pngScreenshot 2025-11-23 215403.pngScreenshot 2025-11-23 215422.pngScreenshot 2025-11-23 215454.png

Sakthi2
Giga Guru

🚀Excited to share my latest #BuildWithBuildAgent challenge submission.

Bringing AI + ServiceNow Architecture Together: Content Governance for Enterprise Portals.

One of the biggest challenges in large ServiceNow portals is governance around content, announcements, news items, targeted campaigns, and department communications. Everything we publish has an end date… but no one really knows when things are about to expire.

As a ServiceNow Solution Architect, I wanted to tackle this gap with an agent-driven approach.

So for the ServiceNow AI Contest, I’m building an application called Content Governance, powered by agents that:

🔹 Aggregate content across Announcements, News & Campaign tables
🔹 Detect expiring items automatically
🔹 Flag expired or missing-end-date content
🔹 Help teams renew items in one click
🔹 Provide a clean workspace for governance, bulk actions & history

This isn’t just a dashboard, it's an operational layer that enhances portal hygiene, eliminates manual tracking, and ensures communication accuracy across the organization.

ServiceNow + AI agents = faster decisions, cleaner data, and more reliable employee experiences.

Excited to take this forward and showcase how ServiceNow can evolve into a governance-driven, intelligent platform.

 

announcement Record - 1.pngannouncement Record - 2.pngDashboard.pngExpiry Monitor - 1.pngRenewal center - 1.pngRenewal center - 2.pngRenewal center - 3.png

 

#ServiceNow hashtag#AI hashtag#SolutionArchitecture hashtag#DigitalExperience hashtag#BuildWithNow hashtag#EmployeeCenter hashtag#EmployeeCenterPro

Dhruba_05
Tera Explorer

🚀 Built a Custom ServiceNow App for Office Event Management!

Excited to share a recent project where I created a custom application in ServiceNow with the help of Build Agent to simplify meeting room booking for office events.

âś… Key Features:

  • Create Event Tab: Users can select date, location, and event type, then submit their event request.
  • View Events Tab: Users can easily view all scheduled events and delete any existing event if needed.

This solution helps streamline event planning, improves visibility, and reduces manual coordination.

Building this app was a great experience in leveraging ServiceNow’s Build Agent capabilities to deliver a user-friendly and efficient workflow.

đź’ˇ Looking forward to exploring more ways to automate and enhance workplace processes!

#ServiceNow #BuildWithBuildAgent

Please find the link to my LinkedIn Post: https://www.linkedin.com/posts/dhruba-ghosh05_buildwithbuildagent-buildwithbuildagent-servicenow-act...

Screenshot 2025-11-23 220604.pngScreenshot 2025-11-23 220620.pngScreenshot 2025-11-23 220632.png

Kieran3
Tera Expert

Thought I'd jump in and finally get a chance to try out ServiceNow's AI capabilities and get involved with the#BuildWithBuildAgent challenge and it did not fail to impress! 

 

Background

When I thought of trying out the challenge, I wanted to make something that felt somewhat different to ServiceNow's standard features. That is, I wanted something that didn't feel like it was record based and pulling analytics from it. So, I looked to my own organisation to see what I could try to replicate and I came to the Weather Observations Website (WOW) a website allowing anyone to upload their own weather observations.

 

The Prompt

"Create a new table called Observation with these fields:
• number (auto)
• observation_type (choice)
• value (decimal)
• unit (choice)
• observation_time (datetime)
• upload_time (datetime, default now)
• location (reference to cmn_location)
• source (choice)
• notes (string)
• site_id (string)
Populate observation_type with values:
Air Temperature, Dew Point, Wind Speed, Wind Gust, Wind Direction, Rainfall, Rainfall Rate, Humidity, Pressure, Solar Radiation, UV Index, Visibility, Cloud Cover, Sunshine Duration, Snow Amount, Soil Temperature, Soil Moisture, Leaf Wetness.


Create a portal/UI Builder page containing:
1. Summary widgets displaying:
• Observation count today
• Observation count this week
• All-time observations
2. A map component (using OpenStreetMap and Leaflet) showing observation sites (from cmn_location). Clicking a marker shows the latest observation at that location.
3. A table showing the most recent observations.
4. A form allowing users to upload new observations.


Add validation to the upload form and auto-create a cmn_location if lat/lon is provided but no location record exists."

 

The Result

Build Agent, after a few more prompts to refine, restyle, and bug fix created a nice proof-of-concept application. The branding suits nicely, the map is clear and auto-populates with locations and their relevant Observations, and quite frankly... it just worked.  
Homepage showing the Observations mapHomepage showing the Observations map
Observation Upload FormObservation Upload Form

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Final thoughts

Build Agent is going to be a really powerful tool. From helping development teams to increase their output, even if use for building the foundations and structuring the platform whilst they develop the UI and functionality on top of it. For me, the real benefit is being able to write out an idea and generate a proof-of-concept quickly so we can explore if there is any value without spending excess resources to do the same thing. We'll be able to work faster, more agile, and be more innovative!

Click here to view my LinkedIn post

Rafib3701784883
Giga Explorer

🚀 Excited to share my latest hashtag#BuildWithBuildAgent challenge submission.

Contest Dashboard, end-to-end analytics application using ServiceNow’s Build Agent.

During the challenge, I realized that while developers across the world participate enthusiastically, there’s no unified view of the event’s global impact:

👉 How many people are participating
👉 Which countries the submissions come from
👉 What types of applications are being built
👉 How participants are submitting (LinkedIn, X, Community Blog)
👉 Which categories and ideas are trending
👉 And which submissions stand out through AI-driven scoring

To solve this, I built a single pane of glass that gives organizers complete visibility from participation metrics to AI insights and makes the challenge easier to track, evaluate, and celebrate.

Beyond Features, One of the most exciting aspects of this build was seeing how far we can push design capability with AI.

Many submissions (including mine in early drafts) proved that Build Agent is incredibly powerful at generating backend logic and functional components but with the right prompts, it can also create:

âś… A clean, modern, enterprise-grade design system
âś… Consistent spacing, grid rules, and hierarchy
âś… Polished components (tables, cards, charts, heat-maps)
âś… Intuitive navigation and layout flow
✅ A UI experience that feels “product-ready”

This challenge was the perfect opportunity to demonstrate that good UX and good AI can coexist beautifully and that design fundamentals still matter, even in the world of agentic development.

Key Highlights of the App
âś… Real-time dashboard for global contest visibility
âś… Design-system-driven UI built with spacing, grids, and consistency
âś… Beautifully structured data visualizations
âś… Global heat-map of active countries
âś… Build Agent usage analytics
âś… AI-powered leaderboard and insights
âś… Full submission drill-downs with prompts, media, and scoring
âś… Entirely generated & refined through natural-language prompts in Build Agent

Proud to submit this for the hashtag#BuildWithBuildAgent Challenge and excited to see how our community continues to push the boundaries of what’s possible with AI on the ServiceNow Platform!

 

My LinkedIn Post

 

Analytics.pngBuildAgent.pngCategory.pngDashboard.pngHeatmap.pngLeaderboard.pngSubmissions.pngThemes.png

 

 

aparna12p
Tera Explorer

Excited to share my #BuildWithBuildAgent project - SkillHunter!

This ServiceNow app connects organizational requirements with employee capabilities using Now Learning skill data. Anyone in the company can submit a requirement, and the app automatically:

Find the right talent:
-Identifies required skills
-Matches employees using a scoring engine
-Sends results to Business Analysts
-Enables one-click story creation

Closes skill gaps automatically:
-If no skilled employees exist, the app:
--->Creates learning recommendations
--->Notifies developers, BAs, and stakeholders
---->Tracks acceptance and completion of training

Delivers full visibility through a dashboard:
-Requirements received
-Stories created and deployed
-Learning requirements triggered
-Employees trained
-Skill gaps and top requested skills

All built end-to-end using ServiceNow Build Agent.
This app streamlines requirement fulfillment, eliminates unknown skill gaps, boosts upskilling, and gives leadership real-time insights into workforce capabilities. I have attached the Dashboard screenshots to get the overview of the app I have created. It was super fun to make such a huge and strenuous work in minutes with help of build agent. All you got to do, is to plan and get your requirements; Build Agent can execute it just before your coffee gets cold;)

 

Find my LinkendIn post here:

SkillHunter - https://www.linkedin.com/posts/aparna-p-50511419b_buildwithbuildagent-servicenow-buildwithbuildagent...

#ServiceNow #BuildWithBuildAgent #NowLearning #Automation #DigitalTransformation #Al

PrashantLearnIT
Tera Sage

Hi Team,

 

Created 'ServiceNow Code Assistant' for code analysis, whether it follows best practice or code practice.

Swapna Abburi
Giga Sage

I built an application "Carbon Footprint Tracker" as part of #BuildWithBuildAgent. The application focused on helping individuals better understand and reduce their carbon footprint.

➡️ This app begins with a guided, in-depth questionnaire designed to capture day-to-day lifestyle habits. 

➡️Based on the responses, it estimates a person’s annual greenhouse gas emissions and highlights which activities contribute the most. 

➡️The app also provides personalized recommendations from lifestyle shifts to sustainable alternatives, practical changes that reduce their environmental footprint over time.

 

Here’s the detailed post about the application.

 

https://www.linkedin.com/posts/swapna-abburi-93840760_buildwithbuildagent-buildagent-buildwithbuilda...

Shakeel Shaik
Giga Sage

Completed the challenge

sebastian_lim
Tera Explorer

As part of the #BuildWithBuildAgent challenge, I experimented with ServiceNow’s Build Agent to develop a scoped application called Employee Training Request Hub. The entire build was done using natural language, with no manual configuration or scripting involved. Below is an overview of how I designed, generated, and tested the app on my Personal Developer Instance (PDI).

 

đź”— Check out my full write-up on LinkedIn:
https://www.linkedin.com/posts/sebastianlim1_buildwithbuildagent-buildwithbuildagent-servicenow-acti...


đź§© Step 1: Framing the Idea

I wanted to tackle a real-world HR process: training requests. Many organizations still process these via email or spreadsheets, which often leads to delays and limited visibility. My objectives were straightforward:

  • Allow employees to submit training requests through a simple interface

  • Route submissions automatically to managers and HR for approval

  • Maintain a central record of all requests

  • Keep users informed with automated notifications

  • Provide dashboards for HR to monitor demand and training spend

  • Ensure proper permissions based on user roles


⚙️ Step 2: Using Build Agent

Here’s the prompt I provided:

“Create a scoped application called Employee Training Request Hub. Include a training request table with fields for employee, manager, title, dates, cost, justification, and status. Build an employee-facing form to submit requests. Configure automated approvals for managers and HR. Add dashboards for HR insights, notifications for each stage, and role-based access.”

Within moments, Build Agent produced a complete application that included:

  • The data model

  • UI components

  • Approval workflow

  • Access controls

  • Dashboards

  • Notifications

  • Test cases

  • Sample records

The speed and accuracy were impressive. Build Agent handled the entire lifecycle from structure to logic.

This was a great hands-on experience, and it showed me just how fast you can build functional applications using GenAI on ServiceNow.