Failed API level ACL Validation - 403 Forbidden

tiagomacul · ‎01-07-2021

Failed API level ACL Validation - 403 Forbidden error

When we're trying o connect on the web servisse. Are you getting this error?

Steps to reproduce: Connect using some programming tool OR API Explorer

>> System Web Services > REST > REST API Explorer

2. Select

3. Select your table

4. Send

IF you get this answer: - response body

{
  "error": {
    "detail": "Failed API level ACL Validation",
    "message": "User Not Authorized"
  },
  "status": "failure"
}

Check this configuration: - solution

01. Navigate to >> System Definition Tables

02. Select your table

03. Open Application Access TAB

04. Change Accessible from to "All application scopes"

Script Summary

Summary

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Kfir Cohen · ‎02-22-2023

Hey Tiago,

I am trying to query sys_plugins table, but getting the very same error:

> curl -H 'Authorization: Bearer <TOKEN>' 'https://<INSTANCE>.service-now.com/api/now/v1/table/sys_plugins'

{"error":{"message":"User Not Authorized","detail":"Failed API level ACL Validation"},"status":"failure"}

This is the table config

This is the access rule I have created

Any idea what is missing?
Thanks!

Community Alums · ‎03-18-2023

Hi Tiago and other experts,

We get this issue with 403 error and the same

{
  "error": {
    "detail": "Failed API level ACL Validation",
    "message": "User Not Authorized"
  },
  "status": "failure"
}

But we checked all the configurations on the table at Application Access Tab, everything is right. We still get these 403 errors. Do you or other experts have any other suggestions to solve these issue?

Thanks lot!

Jerry