- Post History
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
on 05-04-2023 07:25 AM
Story
--------
So you're relatively new to ServiceNow? And you are tinkering around with lots of stuff in the platform, and trying to figure everything out?
Maybe you've got your first assignments as a Administrator or as a Developer, and are now diving into the requirements.
There might be times when you are working on something in ServiceNow, and you feel unsure if this particular piece is considered data or configuration.
Only records that qualify as configuration are, by default, available to be moved from one instance to the next one.
Well, now there is a tool that can help you out!
With this tool you can open any existing record in ServiceNow, and click on the UI action "Data or Config" to find out if this particular record is either data or config.
I believe this tool would have helped me out a couple of times when I started fresh in the world of ServiceNow, hopefully it will help someone else.
Details
----------
Snapshot below shows the UI action
Snapshot below shows message on a config record
Snapshot below shows message on a data record
Install steps
----------------
- Download the tool from Share
- Navigate to System Update Sets > Retrieved Update Sets.
- Click the Import Update Set from XML link.
- Click Choose File and select the data_or_config.xml file.
- Click Upload.
The update set appears in the Retrieved Update Set related list in the Loaded state.
- Click Preview Update Set.
The Update Set Preview page shows results and lists problems (there should be no conflicts).
- Click Commit Update Set.
- 628 Views