Servicenow SSO allow User login for both SSO and Local Login

[Sohail Khilji]

Servicenow SSO allow User login for both SSO and Local Login

Done setting up SSO Successfully ? Wondering how to allow users login via both SSO and local login ? Here is the solution with 3 steps to fix it...

Step1 : Navigate to > sys_properties tables from the navigator.

Step2 : Search for name > glide.sso.acr.enabled and open the record.

Step3 : Set the value to false and save the record. If the proprties does not exist in your instace you can create new one with false value. Try re login and it must work...

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MF Sohail Khilji | Servicenow Developer /  Consultant.

LinkedIn >   https://www.linkedin.com/in/mf-sohail-khilji/

[Mark Manders]

It would help if you would also refer to the official documentation on this. Especially since you are not giving the entire process to be followed or telling what the risks are if you don't follow them.

Everything about the property and the functionality around it: glide.sso.acr.enabled

[alhathloulz]

@Sohail Khilji 

You mean the same user can log in using both LDAP and local credentials, or will each user have duplicate profiles – one from LDAP and one local?

In my case, users sourced from LDAP cannot currently log in using local credentials.