H_9
Giga Guru

This article is for implementing single sign on. This will be helpful for those who are new to this topic.

Single sign on can be setup using various ID provider. The article shows the steps for setting up the SSO by various ID providers. 

NOTE: Make sure that all the users are registered with the ID provider and those emails or ids are present in SNOW

  1. By Open ID Connect

External Single Sign On:

In this type of authentication, while logging in to ServiceNow we can get the options for authenticating by using Google, OKTA, Azure, any other identity provider.

  • Enable Multi-Provider SSO plugin
  • Configure Multi-Provider SSO Properties
  • Once the Enable multiple provider SSO is checked, the system gives an option for “Login with” on the login page

find_real_file.png

find_real_file.png

  • Create an application in ID provider to get the Client ID and Client secret, which is used in setting up the ID provider in servicenow
  • In Google Console Create an application (​​https://console.cloud.google.com/
  • Create credentials:

find_real_file.png


find_real_file.png

 

find_real_file.png

  • Once the application is created in the Google console and got the Client ID and Client Secret, go to next step
  • Create an Identity provider in ServiceNow

find_real_file.png
find_real_file.png
find_real_file.png

Once all set up, make sure that you have a user in the system with the same email by which you are going to authenticate.

Try to login:

find_real_file.png
find_real_file.png

Any user who has a gmail account and whose email is present in SNOW database will be able to login by this integration.

 

2. By SAML

Demo SSO provider used here is ssocircle.com

find_real_file.png

find_real_file.png

 

  1. Create account on ID Provider, SSOCircle
  2. find_real_file.png
  3. Get SSOCircle Metadata
  4. Create ID provider in SNOW and update Metadata there 
  5. Get SNOW MetaData
  6. Update in ID provider on ssocircle
  7. Test connection
  8. Set redirection
  9. Done
  10. Test your SSO login

I hope these quick steps will help the users who are looking for the quick steps for setting the SSO.

Thanks

Comments
G24
Kilo Sage

Thanks for providing all of this, @H_9 

Version history
Last update:
‎09-16-2022 12:10 AM
Updated by: