Update: July 27, 2026
The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.
All developers have been given additional time to access their PDIs and back up their work. If you previously received a reclamation notice, the date in that notice no longer applies. You will receive a new email with an updated date before your PDI can be reclaimed.
We appreciate your patience while we worked to restore full PDI availability.
Starting the evening of July 22, an infrastructure-related issue caused the Developer Site to become unavailable and some personal developer instances (PDIs) to appear offline. The Developer Site is now back online. We are continuing to investigate the impact to PDI availability and actions.
CURRENT STATUS
Developer Site: Available
New PDI provisioning: Available
Existing PDIs: Available
Developer action: Log in to wake your PDI as needed and back up any work you want to preserve
WHAT HAPPENED?
On July 22, an infrastructure-related issue affected the Developer Site and some PDIs. The Developer Site was temporarily unavailable but has since been restored.
While we address the remaining issue, new PDIs cannot be created, and provisioning, reclaiming, and waking actions remain paused. Some affected PDIs are currently hibernating and cannot be accessed. If your PDI is affected, you will see a banner on the Developer Site.
WILL I LOSE THE DATA STORED ON MY PDI?
We do not expect any data loss as a result of this incident. Affected PDIs are currently hibernating, and the data stored on them is expected to remain available when they come back online. No action is required at this time.
I HAVE IMPORTANT DATA ON MY PDI THAT I NEED TO ACCESS. WHAT SHOULD I DO?
If your PDI remains offline, you will need to wait until it is back online to be able to access the data stored on it. No action is required at this time.
We recognize this interruption may affect ongoing development work, and we appreciate your patience as we work to resolve the issue.
As a reminder, PDIs are intended for learning, experimentation, and development scenarios and do not provide the same performance or reliability as customer instances. Because lost PDI data cannot be recovered, production and demo code should be stored outside of a PDI. We also recommend regularly backing up your PDI work using source control or update sets so it can be transferred or restored if needed.
