Shamma Negi
Kilo Sage

Issue or Detailed Description

 

The form hangs when trying to update or insert a record.

But unable to find any error in any logs.

 

Cause

"gs.sleep();" is used in server-side scripts.

 

Resolution or Steps to Remember!!

Check if gs.sleep() is used in any server-side script. Possible places include but not limited to:

  1. Script include.
  2. Business rule script and condition script
  3. ACL condition script.
  4. Email notification script and condition script.
  5. Workflow scripts.

Reason : Avoid using gs.sleep() in any script because it does not release session and will cause delays and add logs to the script whenever gs.sleep() has to be used.

 

Hope this helps.

I hope this article helpful. Please mark it as helpful and bookmark if you like it.

 

Regards,

Shamma Negi