H All,
Today I would be covering the below Flow Error and how to resolve this:
Description
When opening certain Flows in the Flow Designer they fail to load and you see the following Error:
Flow SYS_ID_HERE not found.
Reason why did it happen?
This happens because the Flow is referencing a Subflow that is missing from that instance.
Resolution Steps:
To resolve this issue you will need to transfer the Subflow from one of your Other Instances into the Affected Instance.
To find the Subflow please do the following in an Instance where the Flow is opening as expected:
- Go to the [sys_hub_flow_snapshot] Table
- Filter for Sys ID = <SYS_ID_FROM_ERROR_MESSAGE>
- Open the Subflow in the "Parent flow" Field
- Verify that this Subflow is missing in the Affected Instance
- You can now transfer the Subflow into the Affected Instance to resolve the issue
If you do not have any Instance where the Flow is opening as expected:
- Please review your deleted Subflows since this could have been removed and no longer exists in any of your instances.
- If you are still unable to find the missing Subflow then you will most likely need to re-create the Flow.
Hope this helps you.
I hope this article helpful. Please mark it as helpful and bookmark if you like it.
Regards,
Shamma Negi
