You can do the following GlideQuery for a simple aggregate count and this can be an alternative to getRowCount.
new GlideQuery.parse('incident','active=true^priority=3').count()
If my content helped you in anyway, please mark this content as BOOKMARK, SUBSCRIBE & HELPFUL
Best Regards,
Prashant Kumar (LearnIT)
YouTube Channel LearnIT: https://www.youtube.com/@learnitwithprashant
Blog LearnIT: https://medium.com/@LearnITbyPrashant
Prashant Kumar LinkedIn: https://www.linkedin.com/in/learnitbyprashant/
ServiceNow Community Prashant Kumar - https://www.servicenow.com/community/user/viewprofilepage/user-id/19635
