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Did you know:
If you use an OR condition in a list filter then then the search magnifying glass will be disabled with a tooltip that says 'This filter query cannot be edited'.
To workaround this issue you must redesign the query to only use AND conditions.
Please see here for more info:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0541054
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Best Regards,
Prashant Kumar (LearnIT)
YouTube Channel LearnIT: https://www.youtube.com/@learnitwithprashant
Blog LearnIT: https://medium.com/@LearnITbyPrashant
Prashant Kumar LinkedIn: https://www.linkedin.com/in/learnitbyprashant/
ServiceNow Community Prashant Kumar - https://www.servicenow.com/community/user/viewprofilepage/user-id/19635
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