ServiceNow Things to Know 71: Increase the number of records shown in reference fields/variables

[PrashantLearnIT]

Autocomplete suggestions in reference fields use a STARTSWITH search by default. Using an asterisk (*) before your search term turns it into a CONTAINS search.

You can use double asterisks (**) & it shows the first 15 records in the table sorted alphabetically by the table's display value column if not otherwise specified by the ref_ac_order_by attribute. The number of records can be controlled through the glide.xmlhttp.max_choices property. This also affects the number of recent selections shown to the user in the field or variable.

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Prashant Kumar (LearnIT)

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