Hi there,
Explanation -
XMLstats.do, connects to the database to retrieve information about plugins not normally visible to an administrative user, valuable MID Server information, out-of-memory errors, and JVM information.
To access xmlstats.do, append to the end of the ServiceNow instance URL, xmlstats.do (i.e. https://[instance_name].service-now.com/xmlstats.do)
Key information provided by xmlstats.do is detailed below
MID Server Information:
The <mids> section provides details about MID Servers connected to the instance, including the name, IP address, and JVM version.
Plugin Information:
A list of installed plugins is available; including the install date. The list also includes plugins that require higher privileges to view from the Application Manager, such as the Discovery plugin.
System Memory Information:
Memory information including max, total, and in-use data is available.
In this example, the max memory is 352, total is 191, and in.use is 183.
If total and in.use were also at 352, the system would be out of memory and additional memory would need to be requested from ServiceNow support.
JVM Information:
The xmlstats.do page also tracks high-level statistics for each node (also known as Java Virtual Machines or JVMs) in your instance.
When reviewing this information, there may be differences in the total number of JVM Classes between nodes: This metric depends on what activities users have been performing on each node, and there could legitimately be a disparity in what has been called since that JVM was last started.
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Prashant Kumar (LearnIT)
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