Video: Creator Toolbox - Quebec Process Optimization

[Chuck Tomasi]

On this episode, join Andrew, and Brad as they explore the new Process Optimization application available in Quebec.

About

Creator Toolbox is a weekly show provided by the ServiceNow Developer Program. Each Tuesday, join the Developer Advocate team and guests as they showcase the platform tools you need to get your job done quickly. Join us each Tuesday at 8AM PT/11AM ET (save the last Tuesday of each month.)

Hosts

Chuck Tomasi, Andrew Barnes, Brad Tilton

Topics

• 01:00 Welcome/Introductions
• 03:30 Topic introduction
• 06:45 Screen share start - docs
• 07:30 Auditing
• 08:12 NLQ on the list
• 09:20 Creating a new model
• 12:55 Node and breakdown definitions
• 17:00 Generating the model
• 18:00 Plugin question
• 19:25 Inspecting the process outputs
• 29:15 Sidebar: Caution about cloning
• 30:00 More inspection
• 36:39 Interruption
• 38:28 Resuming inspection
• 39:50 Improvement initiatives
• 42:33 Persona review/next steps
• 45:32 Final thoughts
• 51:00 Signoff

Links

• Docs: Process Optimization (Quebec)