2.difference behaviour b/w platform and in portal

[nameisnani]

Hi Team , 

There is a difference behavior between Portal and Platform ends. 

We have catalog called Lost or Stolen Device. Based on device type, a Short description is populating .

For example, if I choose device type is 'Laptop' >> In short description field, it is populating like this, i.e [ Lost/Stolen Laptop Report] [By requestor for name ] 

For this, i have written client script.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var reqFor = g_form.getDisplayValue('requested_for');
    var newvall = g_form.getDisplayValue('device_type'); //replace with the backend name of device type field


    //g_form.setValue('short_description_1', newvall +' '+ ": Device Type " + ' ' + " Reported By " + reqFor);
    g_form.setValue('short_description_1', "Lost/Stolen " + newvall + ' ' + " Reported By " + reqFor);





}

Now , the problem I am facing is that this is working fine in portal, but when we are checking from the platform , it is not working .

If you could see in the below screenshot , in the short description field, the requestor for name is not populating .

can anyone please help me with this issue , where i have to update in my scirpt? 

Please help what was the mistake , and where should i update ?

[nameisnani]

@Ravi Gaurav @Brad Warman 

could you please provide me the updated script? 

[Ravi Gaurav · Accepted solution]

The below should work :-

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var deviceTypeValue = g_form.getValue('device_type');

g_form.getReference('requested_for', function(requestedForRecord) {
var requestedForValue = requestedForRecord.name;

g_form.setValue('short_description_1', "Lost/Stolen " + deviceTypeValue + ' ' + " Reported By " + requestedForValue);
});
}

[Ravi Gaurav]

any luck @nameisnani if yes please mark the solution helpful