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403: You do not have permissions to access this page.

Not applicable

I have admin role and installed "Agent Workspace for HR Case Management" plugin. On clicking "Agent Workspace for HR Case Management", I am getting "403: You do not have permissions to access this page." error. How to resolve this?

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

Try to give  HR a specific role to solve this issue. Some time product specific roles required along with Admin.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

Try to give  HR a specific role to solve this issue. Some time product specific roles required along with Admin.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Not applicable

got access after giving some hr core roles

SHALIKAS
Tera Guru

Hii,

Please provide the role "workspace_admin" to the user.