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403: You do not have permissions to access this page.

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Community Alums
Not applicable

‎08-29-2024 04:13 AM

I have admin role and installed "Agent Workspace for HR Case Management" plugin. On clicking "Agent Workspace for HR Case Management", I am getting "403: You do not have permissions to access this page." error. How to resolve this?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-29-2024 04:15 AM

Hi @Community Alums 

 

Try to give  HR a specific role to solve this issue. Some time product specific roles required along with Admin.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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3 REPLIES 3

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-29-2024 04:15 AM

Hi @Community Alums 

 

Try to give  HR a specific role to solve this issue. Some time product specific roles required along with Admin.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

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Community Alums
Not applicable
In response to Dr Atul G- LNG

‎09-02-2024 01:12 AM

got access after giving some hr core roles

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SHALIKAS
Tera Guru

‎08-29-2024 04:21 AM

Hii,

Please provide the role "workspace_admin" to the user.

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