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502 Bad Gateway while accessing PDI dev391062

priyanshp4
Tera Contributor

My PDI is in offline state and when trying to access, it is showing 502 Bad Gateway, can anyone help please.

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@priyanshp4 

there is no option but to wait till it's online and try accessing it

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

yashkamde
Giga Sage

Hello @priyanshp4 ,

 

I started seeing the same behavior 2 days before. As soon as I open my PDI.

 

I'd recommend waiting 1–2 hours and trying again. If it's still stuck, raise an issue through the Developer Portal Support, as the instance may require intervention from the ServiceNow team.

Screenshot 2026-08-06 100952.png

 

As of now my pdi is back in working condition.

 

If my response helped mark as helpful and accept the solution.

glideFather
Tera Patron

ahoy @priyanshp4,

 

the same happened to me yesterday and happens until now

 

glideFather_0-1786430089132.png

Unfortunately the PDIs are recently very unstable and unreliable :(( but it's unfair to complain about something provided for free...


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

NARESHM47592801
Tera Contributor
Hello @priyanshp4 ,
I was facing the same issue until yesterday. However, it is working fine now.