A new record page shows different layout on SOW

mfhaciahmetoglu
Mega Sage

Hello,

 

I have a weird problem on SOW.

 

When I create a new Problem or Change on SOW, I realize that New Record page has a different layout than the layout you see when you open a Problem or Change record on SOW.

 

When I try to fix that, I see that the form has already the correct layout. Here is the layout:

 

mfhaciahmetoglu_0-1737714425705.png

 

And here is what you see when you create a new Problem:

 

mfhaciahmetoglu_1-1737714455471.png

 

Has anyone any idea how to fix this?

 

Thanks.

 

Best,

Firat

1 ACCEPTED SOLUTION

mfhaciahmetoglu
Mega Sage

Hi all,

 

Okay, my bad. The fields are given under details tab. Who needs Overview tab on a new record, I don't know but yeah 🙂

 

mfhaciahmetoglu_0-1737715441610.png

 

View solution in original post

8 REPLIES 8

@mfhaciahmetoglu 

 

I am not sure what is the issue here. Do you have an issue with PRB or change?

 

There are diffrent view on change form

AGLearnNGrow_0-1737715750364.png

 

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NagaChandaE
Tera Guru

Try clear cache in your instance

It is the same.

mfhaciahmetoglu
Mega Sage

Hi all,

 

Okay, my bad. The fields are given under details tab. Who needs Overview tab on a new record, I don't know but yeah 🙂

 

mfhaciahmetoglu_0-1737715441610.png