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Ability in ServiceNow to tag multiple emergency changes to a single high priority incident

nameisnani
Mega Sage

‎10-19-2023 08:54 PM

Hi Team , 

 

Please help me here in this requirement . 

 

How to do this please help me here . 

 

The system currently does not allow to associate multiple emergency changes to a high priority incident.

We need the ability to ensure all related emergency changes are linked appropriately for audit and traceability purposes.

 

Please provide screenshot for better understanding . 

 

Thanks in advance 

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1 REPLY 1

Harsh_Deep
Giga Sage
Giga Sage

‎10-19-2023 10:23 PM

Hello @nameisnani ,

 

You can add emergency changes and you can configure a related list for the visibility for the emergency changes.


Please mark my answer as helpful and solution accepted.
Thanks

0 Helpfuls