About API calls

[yuchen zhang]

Hi everyone, I want to know if it is possible to call api that is not developed by servicenow from the service portal ？

Thanks in advance.

[Allen Andreas · Accepted solution]

Hi,

Could you give a bit more information?

You can certainly make a REST API call to an external source and bring that information into SN or transmit data out of SN to an external source.

Here's an article example: https://www.servicenow.com/community/developer-articles/service-portal-widget-with-third-party-rest-... 

[yuchen zhang]

Thank you very much!!

[ARG645]

Yes, you can make an API call from a portal widget, either from Client Script or Server Side script.