Accept Risk UI action is not working in Workspace (Problem Management)

gowthamaa_mohan
Tera Contributor

I am trying to add the 'Accept Risk' Ui Action in Problem management in Workspace, It is working in native UI but not in workspace. Please check the screenshot i don't know how to call the function in workspace client script. Kindly help me to achieve this requirement.

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @gowthamaa_mohan 

 

Not sure, but check the workspace tick as true and also check the declarative UX action. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Thanks for reply.,

 

I have tried that but it was not working and also kindly tag someone if you know who has good exposure on workspace.

@Community Alums  @AshishKM 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

Hi @gowthamaa_mohan ,

Is the button completely missing from your workspace?