Access to data in RITM, Task, Req related to Catalog item

[AnthonyMull]

Hi Community,

I have a use case below and want help with best approach:

1. We have catalog item that can be submitted but anyone.

2. ONce submitted, the data in this form and all related records like TASK, RITM, REQ etc. should be only visible but limited number of persons.

3. I would like to create a role to limit this access and assign it to a group, but I am not sure how to associate this restriction to the data above.

4. I would like to make this repeatable and as close to OoB as possible.

Can you help please

Thanks in advance.

[J Siva]

Hi Anthony,

Have you tried 'Deny unless' ACL? Query business rules might have some performance issues.

Please visit below link for more information on query business rules.

https://www.servicenow.com/community/developer-forum/restricting-access-via-query-business-rules/m-p...

Thanks