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Access to Metric Instance table denied based on report_view ACLs

Pavan Kumar28
Tera Contributor

‎02-20-2025 12:07 AM

Hi All,

I need to create a timestamp report for each state in a Change Request record. To achieve this, I created a metric definition and used it as a condition in the report. I am sharing this report with the Change Manager team.

However, I am receiving the message: "Access to this content denied based on report_view ACLs." I checked the ACLs in my instance and found that some ACLs are restricting access to the Metric Instance (metric_instance) table.

Can anyone suggest how to resolve this issue while ensuring the Change Manager team can access the report?

PavanKumar28_0-1740038660010.png

 

Best Regards,
Pavan

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-20-2025 11:07 AM

Hi @Pavan Kumar28 

 

Something similar you need to do

 

https://www.servicenow.com/community/developer-forum/access-to-this-content-denied-based-on-report-v...

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