Access to Metric Instance table denied based on report_view ACLs

[Pavan Kumar28]

Hi All,

I need to create a timestamp report for each state in a Change Request record. To achieve this, I created a metric definition and used it as a condition in the report. I am sharing this report with the Change Manager team.

However, I am receiving the message: "Access to this content denied based on report_view ACLs." I checked the ACLs in my instance and found that some ACLs are restricting access to the Metric Instance (metric_instance) table.

Can anyone suggest how to resolve this issue while ensuring the Change Manager team can access the report?

Best Regards,
Pavan

[Dr Atul G- LNG]

Hi @Pavan Kumar28 

Something similar you need to do

https://www.servicenow.com/community/developer-forum/access-to-this-content-denied-based-on-report-v...