Accessing ATF test Generator

AndrewWCarl · ‎07-17-2025

I am an ATF Admin in our QA Instance.

Do I also need a higher "Admin" role to access the test generator tool?

I can click the the link but I am redirected to the App store .

Unfortunately I cannot log into the Store there with my ServiceNow University and Community Login.

I don't know who our Application administrators are and I cannot access the Support area to search for them.

Dr Atul G- LNG · ‎07-17-2025

Hi @AndrewWCarl

TF Test Generator and Cloud Runner is installed with these roles.

To learn more about managing subscriptions, see Managing per-user subscriptions in Subscription Management and contact your account representative.

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SANDEEP DUTTA · ‎07-17-2025

Hi @AndrewWCarl ,

Just not PDI, even for your company instance, since it's a Store App, you will need to login to store using your Support Portal Credentials. ADmin role is not going to help .

ServiceNow University and Community Login is maybe on your personal email address.

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

AndrewWCarl · ‎07-17-2025

Thanks again - I will ask my System admin who holds that "Support Portal Credential"