Accessing data on Flow Designer

Prabneet Kaur
Tera Contributor

I have a scenario where I have an HR Task which is Submit Catalog Item type. I have to access the variables of this new catalog item from the HR Case in the flow designer. I am unable to understand how to achieve this. Can someone help.

3 REPLIES 3

_gaurav_S
Tera Expert

Hi @Prabneet Kaur,
use the "Get Catalog Variables" Action to fetch the variable of your Catalog Item.

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Ankur Bawiskar
Tera Patron
Tera Patron

@Prabneet Kaur 

Can you share flow steps screenshots?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

RAMANA MURTHY G
Mega Sage
Mega Sage

Hello @Prabneet Kaur ,

 

We have out-of-the-box action Get Catalog Variables in Flowdesigner

 

First You need the select trigger on sc_request

Then create an action and select look up record. Select the table as Requested Item. Under conditions, select the request as the created request record

Then select OOB action Get Catalog Variables

 

 

Please mark my answer helpful and corrct, if it helps you

Thank you

 

 

Please mark my answer helpful  & correct if it helps you
Thank you

G Ramana Murthy
ServiceNow Developer