Accessing data on Flow Designer
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09-20-2023 09:51 PM
I have a scenario where I have an HR Task which is Submit Catalog Item type. I have to access the variables of this new catalog item from the HR Case in the flow designer. I am unable to understand how to achieve this. Can someone help.
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09-20-2023 10:05 PM
Hi @Prabneet Kaur,
use the "Get Catalog Variables" Action to fetch the variable of your Catalog Item.
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09-20-2023 10:31 PM
Can you share flow steps screenshots?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-20-2023 10:56 PM
Hello @Prabneet Kaur ,
We have out-of-the-box action Get Catalog Variables in Flowdesigner
First You need the select trigger on sc_request
Then create an action and select look up record. Select the table as Requested Item. Under conditions, select the request as the created request record
Then select OOB action Get Catalog Variables
Please mark my answer helpful and corrct, if it helps you
Thank you
Thank you
G Ramana Murthy
ServiceNow Developer