Accidentally Deleted Application Menu

[jmiskey]

I am working on a scoped application.   I have been pushing the application and updates from Dev up to Test using the "Make App available to other instances" feature, under System Applications -> Applications -> Develop.   So after we do updates, we follow those steps, then go into Test, and apply the updates.   Once everything is approved, we will follow the same steps to push it from Dev to Prod.

I was trying to clean up some Application Menu items in Dev, and it appears that I somehow accidentally deleted the whole Application Menu for this scoped application.   Is there any way to get it back/undelete it?

I could re-create it in Dev without too much trouble, but my concern is that the new Application Menu will have a different sys_id, so the next time I push the update to Test, it will double-up and create a new Application menu (so it will exist out there twice).   Is this what will happen?   If so, should it then just be safe to delete the old one?

Or is there a better way of doing this (like if I could undo my deletion!).

Thanks

[Pradeep Sharma · Accepted solution]

Navigate to system application files->Search for application file name->Open the record and click on related link "Restore file"

Please let me know the outcome.

[jmiskey]

Well, I didn't have a "Restore file" link, but I could bring up each record, go to the "Application menu" box and select the correct record and then press Update.   So that appears to work and get all my Modules listed on my menu!

Thanks!

[Pradeep Sharma]

Thanks Joe for the update. UI action "restore file" should be visible. I'm not sure on why this is missing on your instance. Glad to know your issue is resolved now.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

If you are viewing this from the community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View.

https://community.servicenow.com/docs/DOC-5601

[jmiskey]

Pradeep, can you guide me on how to mark this question?

So your reply didn't answer my question fully, but got me to the right place where I was able to figure the rest out.   So, your reply, in conjunction with my reply actually show the correct answer that worked for me.   But I think you can only mark one response as Correct, right?   So what is the best way of marking this one?

[Pradeep Sharma]

Thanks Joe for the update. You are right that only one response can be marked as correct.

As per my last response if you navigate to table sys_metadata_delete.list and search for the record and click on "Restore file", that should solve your issue. Please refer the screenshot attached for reference.

I would leave it up to you to now mark the correct response