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12-22-2020 07:42 AM
Hi all,
I've been trying to import the accountExpires attribute from AD into ServiceNow sys_user table and having some issues with the date format.
I have a new field on the sys_user form called u_end_date in a Date/Time variable with a limit of 100.
Our AD date format appears like this:
(Month/Day/Year) (Hour:Minutes:Seconds) (AM/PM) (Timezone)
Looking at this, it leads me to believe the format should be:
mm/dd/yyyy hh:mm:ss a z
However; when I run the LDAP User import, it errors on each individual with an accountExpires date with this message: Unable to format undefined using format string MM/dd/yyyy hh:mm:ss a z for field u_end_date
Here is my script for accountExpires Field Map:
answer = (function transformEntry(source) {
// This function converts the UTC date/time to local date/time
function getLocalTimeZoneDateTime(dateTimeUTC) {
var gdt = new GlideDateTime(dateTimeUTC);
return gdt.getDisplayValueInternal();
}
var dtUtil = new DateTimeUtils();
if (source.u_accountexpires === undefined) {
// set a blank value if the source is 'undefined'
target.setValue(u_end_date,'');
} else if (source.u_accountexpires != 0) {
// convert the date from int8 format to GlideDateTime in UTC
var expiresUTC = dtUtil.int8ToGlideDateTime(source.u_accountexpires);
// convert the GlideDateTime in UTC to Local TimeZone
var expiresLocal = getLocalTimeZoneDateTime(expiresUTC.toString());
//log.info("ExpiresLocal: " + expiresLocal);
// Set the value to the Local Time Zone value
answer = expiresLocal;
} else {
// set a blank value if the source is anything else.
target.setValue("u_end_date",'');
}
// return ""; // return the value to be put into the target field
})(source);
I've tried the following but out success with any of these variations:
MM/dd/yyyy hh:mm:ss
yyyy/dd/MM hh:mm:ss
MM/dd/yyyy hh:mm:ss a
yyyy/dd/MM hh:mm:ss a
MM/dd/yyyy hh:mm:ss z
yyyy/dd/MM hh:mm:ss z
MM/dd/yyyy hh:mm:ss a z
yyyy/dd/MM hh:mm:ss a z
Any ideas what date format this should be configured as? Thanks so much in advance!
Solved! Go to Solution.
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Scripting and Coding

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12-22-2020 07:45 AM
I use below to onBefore transform script to import that from AD. (Make sure to remove field mapping)
// Updates the SN Account Expires field
var n = source.u_accountexpires;
var s = n.toString();
// Only convert AD accountExpires values that begin with 1 (ex. 0 represents never expires)
if (s.charAt(0) == 1) {
var dtUtil = new DateTimeUtils();
var gDate = dtUtil.int8ToGlideDateTime(n);
gDate.addDaysLocalTime(-1);
target.u_account_expires = gDate;
}else if(!target.u_account_expires.nil()) {
target.u_account_expires = '';
}

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12-22-2020 12:09 PM
Thanks for the post, but that didn't correct the issue.
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12-23-2020 07:48 AM
Hi,
Is the value in the import set long int?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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12-23-2020 08:00 AM
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12-02-2022 03:53 AM
Hello @Ankur Bawiskar
I am facing the issue on this,
My Requirement is to Map accountExpires field with u_accountexpires in sys_user table which is in T/F type.
accountExpires = contains a number in C# that represents an expiration date/time, would likely need to be converted to Date/Time format.
number as, tics since 1601-01-02
any idea what should be done to achieve this
Thanks
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09-05-2022 06:04 AM
i fixed it for me as Datetime utils did not convert in Datetime format
var dtUtil = new DateTimeUtils();
var gdt = new GlideDateTime();
var simpleDateFormat = 'yyyy-MM-dd HH:mm:ss';
gdt.setNumericValue(dtUtil.int8ToGlideDateTime(source.u_msds_userpas_rytimecomputed,simpleDateFormat));
var dateVal = gdt.getDisplayValue();
target.u_password_expirytime = dateVal;