ACL calling Script Include is erroring in scoped application

[Sue Frost]

I am making a copy of a global application into a scoped application. I've reached the ACLs.

This ACL seems to be returning the correct value but is not allowing the change to be saved and is throwing a log error.

ACL:

ACL Script:

answer = getAnswer();

gs.info("checkValidAssign Point 99 - answer - " + answer);

function getAnswer(){

	var curUser = gs.getUserID();
	var myUserObject = gs.getUser();
	if(myUserObject.hasRole('Case - Take Ownership - All')){
		return true;
	}
//	var func = new x_enig_commcase.CommercialCaseUtils();
	var func = new global.caseManagementUtils();
	var assign = func.getValidAssign();
	
	gs.info("checkValidAssign Point 1 - assign - " + assign);
	
	if(assign && !current.assigned_to.nil()){
		
		gs.info("checkValidAssign - Point 2");
		return true;
	}
	
	gs.info("checkValidAssign - Point 3.1 - current.sys_id = " + current.sys_id);

	var assignGroup = current.assignment_group;
	
	gs.info("checkValidAssign - Point 3.2 - assignGroup = " + assignGroup);
	
//	if(myUserObject.isMemberOf(assignGroup)){
	if(myUserObject.isMemberOf(current.assignment_group)){
		
		gs.info("checkValidAssign - Point 4");
		
		if(myUserObject.hasRole('Case - Take Ownership - My Groups')){
		
			gs.info("checkValidAssign - Point 3");
			
			return true;
		}
	}
	return false;
	
	
}

Log entries:

I suspect the last log entry is pointing to the issue:

org.mozilla.javascript.EcmaError: Cannot read property "assigned_to" from null
   Caused by error in Access Control: 'x_enig_commcase_ci_case.state' at line 14

     11: 	}
     12: //	var func = new x_enig_commcase.CommercialCaseUtils();
     13: 	var func = new global.caseManagementUtils();
==>  14: 	var assign = func.getValidAssign();
     15: 	
     16: 	gs.info("checkValidAssign Point 1 - assign - " + assign);
     17: 	

The script include IS being called and seems to be returning the correct answer (I validated with log statements - Point 99 shows the final answer).

Script Include:

Function:

getValidAssign : function(){
		
//gs.info("getValidAssign - current.assigned_to = " + current.assigned_to);
		
if(getMyAssignments().toString().indexOf(current.assigned_to) > -1){
			
	//gs.info("getValidAssign - into if");
	return true;
}
	return false;
},

I'm at a loss as to why the user can't change the state field. There are no other useful log entries. It looks like other ACLs that reference the "getValidAssign" function are also failing.

Can anyone tell me WHY this isn't working?  Thank you!!

[Narendra Kota]

Hi,

Could you once try to call the script include in the ACL with the only name excluding global., that is, only by caseManagementUtils and check if it is working?

If that also doesn't work, please try to create the Script Include newly under Case Management Application, because I think the issue might be happening is because of the global.caseManagementUtils API name, although it is Accessible from All scope but due to the fact that the script include is in Custom Application scope where API name is supposed to start with x_case_management.caseManagementUtils, but unfortunately which is not.

While you create the SI newly, you could still keep it Accessible from All scopes and create it.

Hope this helps.
Mark helpful or correct based on impact.

Thanks.

[Sue Frost]

I've put all the code into the ACL to validate if the problem is calling the script include or the 'getMyAssignments' function.

It's definitely 'getMyAssignments'. Here's the current code and I'm still getting the same errror:

answer = false;

	var curUser = gs.getUserID();
	var myUserObject = gs.getUser();
	if(myUserObject.hasRole('Case - Take Ownership - All')){
		answer = true;
	}
	
	gs.info("checkValidAssign Point 1");
	
	if(getMyAssignments().toString().indexOf(current.assigned_to.toString()) > -1 && !current.assigned_to.nil()){
		
		gs.info("checkValidAssign - Point 2");
		answer = true;
	}
	
	gs.info("checkValidAssign - Point 3.1 - current.sys_id = " + current.sys_id);

	var assignGroup = current.assignment_group;
	
	gs.info("checkValidAssign - Point 3.2 - assignGroup = " + assignGroup);
	
//	if(myUserObject.isMemberOf(assignGroup)){
	if(myUserObject.isMemberOf(current.assignment_group)){
		
		gs.info("checkValidAssign - Point 4");
		
		if(myUserObject.hasRole('Case - Take Ownership - My Groups')){
		
			gs.info("checkValidAssign - Point 3");
			
			answer = true;
		}
	}
	//return false;
	gs.info("checkValidAssign - Point 99 - answer = " + answer);

Error Log:

org.mozilla.javascript.EcmaError: "getMyAssignments" is not defined.
Caused by error in Phase 2 Jelly: file:/glide/nodes/ecodevchild1xxxx/webapps/glide/itil/WEB-INF/ui.jtemplates/set_ref_can_write.xml.2 at line 1

==> 1: //answer = getAnswer();
2: answer = false;
3:
4: gs.info("checkValidAssign Point 99 - answer - " + answer);

Is 'getMyAssignments' valid in a scoped application? 

Is it pulling a list of any open work assigned to the current user? (If I need to build it myself.)

Thanks!

By way of background, it may look like "Case Management" is a scoped application but it predates scoped apps and is most definitely in the global space. If I have to rebuild code, I'll do that. 

[vkachineni]

In Commercial Case application scope can you run the following lines as background script to check if the function is accessible. Please also look at Paul Morris's reply.

var myAssigned = getMyAssignments().toString();
gs.info("myAssigned = " + myAssigned);

[Sue Frost]

I ran that script in the background scope:

valuator: org.mozilla.javascript.EcmaError: "getMyAssignments" is not defined.
   Caused by error in script at line 1

==>   1: var myAssigned = getMyAssignments().toString();
      2: gs.print("myAssigned = " + myAssigned);



I'm definitely not using 'GlideUser().getMyGroups()" here. (If it's somewhere else, I will know to deal with it.)


SHOULD 'getMyAssignments' be available in a scoped app? If so, perhaps I need a HI ticket.