ACL Condition builder

manishkskum
Tera Contributor

In ACL, I want to add a condition That Allows if the role is not ITIL.

I can use Security Attribute Condition builder for this one, or i can go for scripting.

but the problem is , the Security Attribute Condition builder is not working for me for last few days - whenever i am clicking on local, and add a condition, It is asking to select a table, i have already selected a table and ACL is saved as well, but the condition builder is not working. It is not working for existing acls and old acls both.

Thanks in Advance.

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1 ACCEPTED SOLUTION

NIce! Glad to hear it's fixed. @manishkskum 

 

Please accept the solution (your own) to close this thread and use it as future reference for others.

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6 REPLIES 6

GlideFather
Tera Patron

Hi @manishkskum 

ACL are conditions based on table and its fields.

 

 

Different fiels are for Incidents and little bit different for Problem etc,

 

Please refresh your screen, select a table, then the availabel fields will be selectable. This error indicated that you did not select the table..

Please let me know how have you progressed

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/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


The par fields with Name indicates table level / field level:

KamilT_0-1752586966517.png

 

 

You can give permission to entire table:

Incident.(none)

or to particualr field

incident.category

 

or all remainig

incident.*

(applied on every fields that don't have its rule, in this case all the field except of category because categoy has incident.category)

@manishkskum 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Hi @GlideFather ,
Thank you for the prompt response, but I have selected the table, and i have also tried the same thing for the existing ACL, but the condition builder is not working. I checked other instances, and this feature is available in all of the instances except mine.
I have used this feature a couple of weeks back in this instance only and it was working but now condition builder is not working.

@manishkskum 

 

from your screenshot:

KamilT_0-1752594366930.png

 

This logo is super old, what is your current version of the Instance? :)))

mine starts with 292something :DD how long do you have this in operating?

Tip: if it works in another instances, have you consider exporting/cloning the other instance into the broken one? ALso are the roles same across instances?

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */