ACL Condition builder

[manishkskum]

In ACL, I want to add a condition That Allows if the role is not ITIL.

I can use Security Attribute Condition builder for this one, or i can go for scripting.

but the problem is , the Security Attribute Condition builder is not working for me for last few days - whenever i am clicking on local, and add a condition, It is asking to select a table, i have already selected a table and ACL is saved as well, but the condition builder is not working. It is not working for existing acls and old acls both.

Thanks in Advance.

[GlideFather]

Hi @manishkskum 

ACL are conditions based on table and its fields.

Different fiels are for Incidents and little bit different for Problem etc,

Please refresh your screen, select a table, then the availabel fields will be selectable. This error indicated that you did not select the table..

Please let me know how have you progressed

[GlideFather]

The par fields with Name indicates table level / field level:

You can give permission to entire table:

Incident.(none)

or to particualr field

incident.category

or all remainig

incident.*

(applied on every fields that don't have its rule, in this case all the field except of category because categoy has incident.category)

@manishkskum 

[manishkskum]

Hi @GlideFather ,
Thank you for the prompt response, but I have selected the table, and i have also tried the same thing for the existing ACL, but the condition builder is not working. I checked other instances, and this feature is available in all of the instances except mine.
I have used this feature a couple of weeks back in this instance only and it was working but now condition builder is not working.

[GlideFather]

@manishkskum 

from your screenshot:

This logo is super old, what is your current version of the Instance? :)))

mine starts with 292something :DD how long do you have this in operating?

Tip: if it works in another instances, have you consider exporting/cloning the other instance into the broken one? ALso are the roles same across instances?