Add an outline around particular variables in catalog item
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2 hours ago
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an hour ago
not possible with OOTB variables in platform
Inform your customer about this limitation.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Hi @Arundhati
It might be possible, but what’s the benefit in this case? Even if we manage to make it work by modifying the CSS, it could create unnecessary technical debt. If it’s not solving a real business need, we should avoid it—especially since the platform doesn’t provide this capability out of the box
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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an hour ago
Hello @Arundhati ,
Please refer this thread- it might helps you
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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an hour ago
question is different.
The outline is required on catalog form and not on ticket/approval form
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

