ACL Restriction
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4 hours ago
Hello,
We have a requirement
1. logged in users should only see the incidents assigned to their assignment group(this is achieved by Before Query BR)
2. If a user search for any INC ticket which is not assigned to their group they should only see Number & Assignment Group field.
How can we achieve the 2nd requirement with ACL?
Thanks& Regards
Krutika Valanj
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4 hours ago
for the 2nd point also query BR will run
If query BR stops user from seeing INC001 then even after searching that INC001 it won't be shown
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader