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Action Assignment Client Script editor is read-only

duydv
Tera Contributor

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Hi team,

I am currently creating a new Action Assignment record in ServiceNow, but I've encountered an issue where the Client Script field is locked. It displays the error message: "Cannot edit in read-only editor."

Thanks!

 

 

 

 

 

8 REPLIES 8

@duydv 

are you in Zurich release?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 


Here are the specific build details for my instance:

  • Build Name: Zurich

  • Build Date: February 20, 2026 (02:05)

  • Build Tag: glide-zurich-07-01-2025__patch4-hotfix3b-01-17-2026

@duydv 

I could see in my zurich instance

Did you ask any other admin to check?

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💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

NagaChandaE
Kilo Sage

Hi @duydv ,

The role is not visible to you . It visible when you have that role or security admin .

Please ask anyone with has both this role& admin role  or security admin to assign to you.