Actions on selected Rows....

codewise
Tera Contributor

In our instance I have a custom option showing up in our actions on selected rows... dropdown.  It appears to be happening globally.  I have tried to find where this is being configured at but have had no luck.  I have looked in the UI Actions selecting only list choice entries and searched for the name of the action and have had no luck.  Anyone help with this?

 

1 ACCEPTED SOLUTION

sachin_namjoshi
Kilo Patron
Kilo Patron

These will be global tags. you need to remove these global tags.

 

find_real_file.png

 

Regards,

Sachin

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3 REPLIES 3

sachin_namjoshi
Kilo Patron
Kilo Patron

These will be global tags. you need to remove these global tags.

 

find_real_file.png

 

Regards,

Sachin

thank you that was it.  Just so i know in the future how do these get created?  

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Hi,

It's not UI action with "list choice" you should be looking for, it is the ones with "List action" that you want to look for. But shouldn't the easiest way be to just search for the name of the "option" that you are looking for, unless it's a common one like approve or so.

Here are an example of list actions on the approval list.

find_real_file.png

//Göran