Hi All, I have 20 sub workflows created for custom application and these workflows called from the Main workflow. With the help of UI Action "Restart Workflow" how to restart the particular sub flow instead of starting the entire workflow. have creat...
Hey Community,I'm new to ServiceNow RPA and came across a scenario while doing some configurations.Is it possible to add two robots with the same VM details in the same bot process in ServiceNow RPA?Any guidance or insights would be greatly appreciat...
Request your assistance in reviewing the following Business Rule applied after "Insert" and "Update". The objective is to display the ci_item names affected with the Incident Record in custom field named as "List of associated CIs:" in the incident f...
I Need to Delete the duplicate records in Pot Call Survey Table. In this we have to Delete based on Epic Id and QuestionId. In Each Epicid I need to Maintain 1 pair of Questions only. The Questionids will be 1 and 2. In that table some epicids are h...
I close complete all the tasks the requested item is still "closed incomplete".Can anyone suggest a correct way of using the "JOIN" activity or any other way of completing the workflow?? What should be the correct activity values to run it as expect...
HiI have a requirement to only show users who are managers on the formI am doing glideajax call onload of form. Script include function: getGMapproval: function() { var managersList = []; var userManager = new GlideRecord('sys_user'); ...
Hi Team , can any one please help me on this request from the user . ' I am creating reports for my team and would like to publish them bi-weekly. However I do not see an option to schedule the reports to be sent on email. Please enable the 'Schedul...
if Category is "inquiry/Help",Assignment Group should be 'Service Desk'in incident form?
Hi, I am trying to do the following in flow designer in an incident record: 1 - Create Task2 - If Task state is completed3 - Ask for Approval(Anyone approves or reject)4 - if Rejected(from step 3)5 - Reopen task(step 2)6 - Wait if task is close comp...
Hello. The Application Service - GET /now/cmdb/app_service/{sys_id}/getContent API can be used to retrieve content for services that were manually created. However, it cannot be used to retrieve content for services which contain discovered elements ...
I have to create a HR Form with a variable referencing HR Profile. After selecting the HR Profile, I want to get the employee number and department of the HR Profile from the associated User Profile. I have tried catalog client scirpt and script inc...
Hi community,I was trying to use virtual agent when i realised custom table that is extended from task table is not creating a record, but usual case table and custom table that is not extended from task table is getting created normally. I am not re...
Hello All,I am trying to create a application using my PDI. But the Scope is automatically picking up below format.x_1475957_safetyWhen I try to remove the numeric value of 1475957, I get a message "Must start with the prefix x_1475957_"Can I know if...
Hello everyone,I came across this video and I'm trying to find the same option to add a default dashboard to my workspace using the UI Builder component. However, I followed all the steps in the video at minute 45 and the option is not available to m...
HI I need to write a fix script to fix the backdated data for 18 months. So the managers on the form are not in sync with the team members related list.They dont match.So I need to update the managers on the team members related list with the manager...
