need to copy attachments from defect table to story though BR if attachments are there in defect and enhancement record it should be copied to story record while creating story from those two records ffrom BR
I have the Oracle PeopleSoft Financials Spoke installed and working. I'm able to pull data from PeopleSoft but none of the delivered flows, subflows, or actions are working to do things like create vendors or purchase orders. Our first request is t...
We are trying to access subject person's email address as ${parent.subject_person.email} in the global description field of the HR Template. Email is visible in portal but in now mobile it is showing as ${parent.subject_person.email}. Please let me ...
i submitted a catalog item and when i am looking at it on the backend from requested item on the i don't see some variables on the RITM i have checked all catalog ui policy and catalog client script as well but i didn't found anything. variables are ...
I am from CMDB data Governance team and i need to find the role or group responsible for CI class change please let me know the resolution soon as its going urgent
Is there a way to change the font size of the button text? I think button size is controlling the font and padding... I couldn't find options to control the text size. Here is the snippet of the CSS properties that I'm referring to:
Hi, We have a client script which presents a pop up when the priority is changed on incident. However, we noticed that if other users are viewing the same incident at the same time as the update being made, they too also see the pop up. How do we onl...
Hi, I have been unable to find an answer to this specific question but is it possible to have a UI Action redirect to a specific catalog item? Outside of Workspaces, it is relatively straight forward to have the agent/user redirected to a specific ca...
I am getting below error while creating the view. Where clause in view u_requested_items has an invalid field or a field that is not visible (asset_u_task_number).
Hello anyone knows how to implement this scenario. When filling the "assign to" field of an incident form, the first value of the "assign to" must be copied & auto populates the "First Assignee" field, the first assignee field only captures the first...
What is the detailed function of the property 'glide.record.legacy_cross_scope_access_policy_in_script' when it is set to false and set to true. How does it impact the instance?
We encountered an issue where an approver received an approval notification with all values missing. I reviewed the event logs and the associated business rule, but everything appears to be functioning as expected.The approval notification uses an em...
Hello, I'm new in servicenow and I'm trying to put a script in my UI Policy for a form. But when I activate the "run script' checkbox, it directs me to this page. also when I put a script from this list and save it won't update. And in the checkbox t...
I created a UI Action for the Interaction form in Service Operations Workspace. It works exactly as I want it to, but I want to display it in the drop down and not on its own. How do I accomplish this? I can't seem to find the documentation I'm looki...
Good day! Would anyone be willing to help me figure out some time sheet/time card reports in ServiceNow? I do not understand the difference between creating reports using the Time Sheet table or the Time Card table? Time Sheets and Time Cards should ...
