I have to pass the form value from one catalog form to another.Scenario:I have opened one catalog form and there is one reference field.Based on ref field I have to redirect this to new catalog form Now i have to populate previous form value to new f...
Hello. In the jelly code of the UI macro "com_glideapp_servicecatalog_veditor" (used in the "Variable Editor" formatter of the sc_req_item and sc_task tables), I believe the line below renders a component which displays the variables in the formatter...
When CAB cancelled the approval then "Rejection Reason" mandatory text field should be populate on the change form and after filling the reason then only form will be save and that Rejection Reason should be visible in work note also. How can I achie...
Hi,I need to change the task types name and I try in the table 'sys_choice' and 'aw_record_type_selector' and table messagesbut this is not working.How can I change the names from 'Plannig' to 'Working'?Thank you
Hi All , i need openedBy field should be mapped to who ever instiaties the flow . Example this flow gets triggered when ever the state moved from new to review . So i need Openedby field should be mapped to who ever initiated the flow . Pls suggest ...
Hello allWe created a metric to track journal field updates. Each comments/worknotes should generate a metric instance.In addition to this new metric, the requirement including to run a fix script on previous journal entries. I intend to execute the ...
I have a below requirement and how to achieve this through ACL?WHEN I open the Scrum Task and enter the Planned hours in the field THEN I see the below validation: if the current date-time is between Story.Sprint.Planned start date and Story...
Create a email notification script "mrvsInfo" and add it in to the required email notifications with this syntax -> ${mail_script:mrvsInfo} name: mrvsInfoscript: (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, ...
Happy learning, here is a way to use LeafletJS with ServiceNow for displaying a mini-map showing the driving path (using waypoints of lat & long obtained from agents geo location) and use it in a ServiceRequest or other business workflows. 1. Create ...
Hi guys,Is there a way to delegate someone to raise catalog requests or record producers (create hr cases on portal) on behalf of someone else? I know we can use requested_for field etc. but we have some executive assistants and they don't have any ...
Hi everyone, I have few fields on a form which are included by dot walking two different tables, I want to enable an specific role to see all the dotwalked fields on the form, they have the read ACL on each table, on the reference fields that connect...
Have Choice Field 'price' . If price - option 'A ' is selected displaying another field 'Cause', using an UI policy. On change of Price, If option A is selected, Cause should be visible and have to show a field message. If Price is 'option B', displa...
I am looking for guidance on implementing a solution in ServiceNow that allows users to submit text through a catalog item, compiles these submissions into a weekly newsletter, and sends it to users who have subscribed to the newsletter. Here are the...
Hi Team, I want to decrypt the files which is placed on Mid server location in ecrypted formt.I want to acheive this requirement via script from instance so script will decrypt that files on mid server location and then i can use it in servicenow i.e...
In virtual agent topic want to get the closed incidents but not able to get the closed incidents could anyone please help me to create the topic