Activated Adaptive Authentication Blocks login.do Login

Meloper · ‎08-14-2023

After i activate the Property to use adaptive Authentication with sso.

I cant Login with my credentials anymore.

With Login.do....

Can i Run both.

Using adaptive Authentication for sso and Manual Login?

Randheer Singh · ‎08-14-2023

The local login blocking is happening due to the Account recovery context policy.

The default policy blocks local login for all users. If you want you can modify the policy conditions to allow local login for users with certain roles or group membership.

If you want to allow local login for all users, you can deactivate the policy or turn off the glide.sso.acr.enabled system property.

Product documentation: https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/single-sign-on/concept...

View solution in original post

Meloper · ‎08-15-2023

Also a Question is, a Policy as always add to one of the authentication policy contexts, to run or?

Randheer Singh · ‎08-16-2023

a single policy can be associated with multiple contexts.

Randheer Singh · ‎08-16-2023

You need to modify the policy associated with the Account recovery context.