Activities are retriggering if LE case is state moved to work in progress.

rishabh12
Tera Expert

Hi All,

 

I am facing a weird issue in LE. When LE offboarding/Onboarding case is created the state of case is in ready and first activity set is triggered and HR task is created. But if somebody changes the state to work in progress it again re-triggers the activity set and create same HR Task again. 

Not sure what to do in this scenario.

Note: Activity set trigger type is immediate. 

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