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‎07-13-2023 03:08 AM
Actual start date and actual end date should be updated in worknotes in change reque Is it possible? Whenever actual start date and actual end date is filled then that time should be captured in work notes.
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‎07-13-2023 03:15 AM
Well by default any field change on form gets captured on form.
Its just matter of showing the changed fields under activities which can be done in Configure Available fields..
From here add desired fields and I think that should be all.
Regards,Sushant Malsure
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‎07-13-2023 03:15 AM
Well by default any field change on form gets captured on form.
Its just matter of showing the changed fields under activities which can be done in Configure Available fields..
From here add desired fields and I think that should be all.
Regards,Sushant Malsure

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‎07-13-2023 03:29 AM
Hi,
Yes this is possible, you can for example create a Business rule that does this.
I'll provide an example below, but must ask why this is needed?
You could just add the fields to the activity formatter, so all changes are captured there.
Example below, first image of conditions to run, then the script to write a work-note.
(function executeRule(current, previous /*null when async*/) {
// write a work note with the information of the changed date
current.work_notes = 'New dates. Actual start: '
+ current.getValue('work_start')
+ ' actual end: '
+ current.getValue('work_end');
})(current, previous);