AD Integration Azure-Non Prod Issue

[Balakrishna_ABK]

We are trying AD Integration but customer don't have lower instance of Azure. Is it ok if we integrate ServiceNow Dev with Azure Prod for initial testing. Any better solution ? 

[Dr Atul G- LNG]

Hi @Balakrishna_ABK 

It is not much recommended, as in prod there are actual data, which might be confidential  and we don't dev team to see or access. 

This is only major concern, if customer is okay with this. then yu can do integration with dev - prod.

[Tai Vu · Accepted solution]

Hi @Balakrishna_ABK 

It would be fine if we're only implementing GET methods to import data from Azure to ServiceNow.

However, if there are plans to perform create, update, or delete actions from ServiceNow to interact with Azure, it could potentially affect Azure's daily operations.

Cheers,

Tai Vu

[Balakrishna_ABK]

Hi @Tai Vu , thanks for your reply, also please confirm me which option to prefer SAML based or Oauth based authentication ?

[Tai Vu]

Hi @Balakrishna_ABK 

Unless specific actions from the API requests require user identity for authorization, in most cases, OAuth is my preferred choice for authentication due to its flexibility and granular control over resource access.

Since what you're planning to do with the ServiceNow and Azure integration, including retrieving data (GET requests). OAuth should suffice for your implementation.

Cheers,

Tai Vu