Add a default filer on related list in workspace

[Tapish Sharma1]

Hi All, 

I am trying to add a default filter to the related list of entitlements on the Contract form. I have added the filter and set it as a default filter using the Set Default Filter option. The default filter is set in native UI But this filter is not showing up in the agent workspace. How can we set this filter to show up in workspace as well

[Saurav11]

Hello,

Please check the below post:-

https://www.servicenow.com/community/itsm-forum/agent-workspace-how-to-set-default-filter-on-related...

Please mark my answer as correct based on Impact.

[Tapish Sharma1]

Hi Aurav, 

Thanks for your help , but this didnt work