Add a default sample attachment in Change Form

Hm10
Tera Contributor

I want to have a sample file in change form that is available for download to users whenever they open the change form. How can I achieve this without the need to add the file again and again.?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Hm10 

 

Exactly you looking for, it can be done via BR.

 

https://www.servicenow.com/community/developer-forum/auto-attaching-attachment-to-a-record/m-p/22139...

https://www.servicenow.com/community/developer-forum/i-need-to-add-a-document-attached-to-my-change-...

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Ankur Bawiskar
Tera Patron
Tera Patron

@Hm10 

so by default a file has to be present on CHG?

Who will attach this?

What's your exact business requirement here?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader