Add a existing UI action to three dots in workspace

[Kiruthika J]

Hi All,

how to add custom UI action under three dots in workspace.(service operation workspace)

Thanks 
Kiruthika

[Ankur Bawiskar]

@Kiruthika J 

Please check approach shared by @Community Alums , simply create normal UI action and ensure those 2 checkboxes are checked.

When checked it creates record into these 2 tables "sys_ux_form_action" & "sys_ux_form_action_layout_item" so that the button starts appearing in Workspace

I created UI action and it started appearing under 3 dots

UI Action

UX Form Action

UX Form Actions Layout Item

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kiruthika J]

Thanks @Ankur Bawiskar 

The ui action will open a catalog item to create a request.

i'm able to see the button but getting this error 
"Alert level: critical.

Access to api 'put(sc_cat_item.short_description)' from scope 'sn_sow_interaction' has been refused due to the api's cross-scope access policy."
how to fix this?

[Ankur Bawiskar]

@Kiruthika J 

I believe I have answered your original question on how to add the button.

The discussion can continue on answered thread as well.

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Kiruthika J 

share what script you wrote in that?

seems you are trying to write to catalog item short description from other scope

did you try creating cross scope record for this?

If my response helped please mark it correct and close the thread so that it benefits future readers.