Add a manual approval to a workflow

Sandy7
Tera Expert

Hello,

I have someone asking me to add the ability to add a manual approval into a service request..

so, have the standard approvals on the workflow - but in certain cases people are wanting to around that request item to a different person / group for them to approve which are not built into the workflow. 

Is there any way to route an approval manually?

 

5 REPLIES 5

Chandrashekar t
Tera Guru

Hi Sandy , 

 

This can be done . We had a similar kind of situation. We have provided the users to select the approvers on the catalog item . The flow designer/workflow will trigger approvals for the user we selected on the form field. Connect the approver field to workflow. 

 

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Thanks 

Chandra 

Awesome, thanks for the feedback. Can you provide any more detail on how to connect the approver field to the workflow?

 

Thank you!

Sandy 

For sample we used the flow designer. 

 Approver 1 , approver 2 fields connected in ask for approval condition. We can select the two approvers from the catalog item form. 

 

Please accept the solution if it meets the requirement. 

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Thank you ! I will check this out.