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5 hours ago
Hello Everyone,
I have a requirement where i want to create an outline around variables in catalog item, can some one please help me how to achieve it.
i will update a image how exactly i want
Solved! Go to Solution.
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5 hours ago
not possible with OOTB variables in platform
Inform your customer about this limitation.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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5 hours ago
not possible with OOTB variables in platform
Inform your customer about this limitation.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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5 hours ago
Hi @Arundhati
It might be possible, but what’s the benefit in this case? Even if we manage to make it work by modifying the CSS, it could create unnecessary technical debt. If it’s not solving a real business need, we should avoid it—especially since the platform doesn’t provide this capability out of the box
Regards
Dr. Atul G. - Learn N Grow Together
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4 hours ago
Hello @Arundhati ,
Please refer this thread- it might helps you
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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4 hours ago
question is different.
The outline is required on catalog form and not on ticket/approval form
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

