Add announcement message in Platform(Native) UI

[Ahmmed Ali]

Hi All,

I was able to add announcement messages to service portal using "SP Announcement" as shown below.

But I would like to have similar functionality in Platform UI also.

I went through below thread but it seems it is applicable to service portal only as we will be updating header widget there.

https://community.servicenow.com/community?id=community_question&sys_id=2b888721db5cdbc01dcaf3231f96193c

Please help me to have the same in Platform UI.

Thanks,

Ali

[sachin_namjoshi]

You can write onload client script to show form messages for native UI.

check example below

function onLoad() {

        if (g_form.isNewRecord()) {

                  g_form.addInfoMessage('User message here.');

        }

}

Regards,

Sachin

[Ahmmed Ali]

Hi Sachin,

Thank you for your response.

This would work for new record. I wanted something like announcement where we can add regular SNOW changes.

thank you,

Ali

[Paul Curwen · Accepted solution]

Hi Ahmmed,

We use this:

https://docs.servicenow.com/bundle/london-platform-user-interface/page/administer/navigation-and-ui/...

Works brilliantly. All you need to do is update the users preference to false on the Overview page and next time they log in they get the popup announcement. 

Regards,

Paul

[Ahmmed Ali]

Hello Paul,

Thank you for response.

Please let me know the user preference name which needs to be updated.

Thanks,

Ali