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Article creator cannot view retired articles

rafas_10
Kilo Sage

Hi everyone,

I hope this finds you well.

 

I'm having an issue where my article creators / approvers can't view the content of their retired articles. After I open the article in HR Agent Workspace, the message 'You do not have sufficient privileges to access this knowledge item' is shown and the article doesn't oopen.

 

Anyone has any ideia why?

Thanks

 
 

 

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