Add attachment to a catalog form as a link.

[saran raj]

Hi,

I have a requirement to attach an excel spreadsheet as a link in the catalog form. When I download the spreadsheet and attached as a link in the form, every time when a user click the link it ask access permission from my end as the url of the link points out to my Microsoft account. I have attached the screenshot for reference. Could someone please guide me how to resolve this issue?

[Amit Gujarathi · Accepted solution]

Hi @saran raj ,
I trust you are doing great.

To resolve the issue you are facing with attaching an Excel spreadsheet as a link in the ServiceNow catalog form, you need to follow these steps:

1. Store the Excel spreadsheet file in a location accessible to all users, such as a shared network drive or a file hosting service.

2. Obtain the direct URL of the Excel spreadsheet file. This URL should not require any authentication or access permission.

3. In ServiceNow, navigate to the catalog form where you want to attach the Excel spreadsheet.

4. Edit the catalog form and locate the field where you want to add the link to the Excel spreadsheet.

5. Insert a URL reference to the Excel spreadsheet file in the appropriate field. Ensure that the URL points directly to the file and doesn't require any authentication.

Here is an example of how you can add the link in the catalog form using HTML:

<a href="https://example.com/path/to/excel_file.xlsx">Download Excel Spreadsheet</a>