Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Add attachment to record producer in ATF(custom widget)_in contract management

nilamg
Tera Contributor

I am unable to add attachment to record producer in ATF.

The record producer requires attachment so as to get submitted. How can I add attachment to the record producer via ATF?

 

we have the custom widget like same as below .so unable to find step in ATF . kindly suggest if we have anything to add. 

nilamg_0-1790324781304.png

Thanks,

Nilam 

2 REPLIES 2

Sardash
Tera Guru

@nilamg  - 

Since the attachment is uploaded through a custom widget, there is no out-of-box ATF step to add it. You will need to create a custom ATF step for file upload. 
This is a limitation of ATF when working with custom attachment widgets.
---------------------------------------------------------------------------------------------------------------------------------------------------
If my response helped, please mark it by selecting "Accept as Solution" and " Helpful."

Ankur Bawiskar
Tera Patron

@nilamg 

I think you can add step to add file if you using OOTB paper-clip icon for attachment

but since you are using custom widget then it's not possible

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader