Add button in Affected CI under Change Request Related List is not working for other state

[Jehiellb]

Hi Team,

I added the 'Add' button for Assess and Authorize state in Change Request by modifying the Script Include - ChangeProposed

As you can see in the screenshot I tried using the Name of each state and I also tried  using the value.
It successfully added the 'Add' button when Change Request State is in Assess and Authorize state. However, when I tried adding an Affected CI, it doesn't add the CIs selected.

How can I make it work? What should I add or remove? 

Your help will be much appreciated, Thanks in advance!

[Michael Fry1]

Did you try disabling business rule: Read only Affected CI when not New

it checks the Change state and if not New, has abort.

[Jehiellb]

Hi Michael,

Thank you for your response, I tried it just now but still the selected CI is not added.

Do you have other idea what can I change to make this work?

Your help is much appreciated, Thank you!

[Michael Fry1]

As a test I removed the condition from the UI action Add and disabled the business rule I previously mentioned. Works fine when I add Cis.

[priya92]

Hi Michael,

add button on "Affected CI's not present from assess state and beyond. can you please let me know how to set it visible.