Add button in Affected CI under Change Request Related List is not working for other state

Jehiellb
Giga Contributor

Hi Team,

 

I added the 'Add' button for Assess and Authorize state in Change Request by modifying the Script Include - ChangeProposed

find_real_file.png
As you can see in the screenshot I tried using the Name of each state and I also tried  using the value.
It successfully added the 'Add' button when Change Request State is in Assess and Authorize state. However, when I tried adding an Affected CI, it doesn't add the CIs selected.

 

How can I make it work? What should I add or remove? 

Your help will be much appreciated, Thanks in advance!

9 REPLIES 9

Samyak Jain2
Tera Guru

Hi Jehiellb,

 

Have you got the answer because i am also facing same issue. Can you helpme out?

priya92
Kilo Expert

Hi Samak,

may I know you instance is on which version

 

Thanks

Hi Priya,

i am able to solve it there are two B.R which are restricting it.

Hi Samyak,

thanks for the update. we also had the same requirement and the solution  we implemented was to update the business rule: Read only Affected CI when not New , however we faced issues during upgrade to Quebec,as this BR is replaced and updated. 

 

Thanks

Hi Priya,

Yes i checked it with Quebec, so i stopped the development for it.